Now more than ever, Amazon and our network of partners are helping communities around the world in a way very few can—delivering critical supplies directly to the doorsteps of people who need them, particularly the elderly and others with underlying health issues.

We created this page to answer common questions and highlight recent changes for employees in the Operations network.

Our top concern is ensuring the health and safety of our employees.

Benefits and Support

  • We increased pay for hourly employees through May 16 by $2 per hour in the U.S., C$2 per hour in Canada, and €2 per hour in many EU countries.
  • Extended Paid Time Off (PTO) to part-time and seasonal associates in the U.S.
  • Someone diagnosed with COVID-19 will receive up to two weeks of paid time off—this is in addition to their other paid and unpaid time off options.
  • We expanded the unpaid Personal Leave of Absence policy in the U.S. and Canada to include COVID-19 circumstances (such as high risk individuals or school closures).
  • We established a $25 million relief fund for partners (e.g. delivery drivers) and temporary associates facing financial hardship or quarantine.
  • Please know we are continuously assessing how we can ensure the health and safety of all Amazonians—that’s our top priority. Continue checking here for updates during the COVID-19 pandemic.

To all our Amazon associates and partners, thank you for all you’re doing to serve customers. We are in this together, and together we can deliver.

Thank You Amazon Heroes