{"@context":"https://schema.org","@type":"NewsArticle","contentId":"00000196-ac3e-d713-a1d6-bd7e89af0001","url":"https://www.aboutamazon.com/news/aws/aws-service-disruptions-outage-update","headline":"Update - AWS services operating normally","description":"Read an update on the AWS service event.","datePublished":"2025-10-20T16:08:39.311Z","dateModified":"2025-10-23T03:50:00Z","author":[{"@type":"Person","name":"Amazon Staff","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/08549ff/2147483647/strip/true/crop/1125x1125+438+0/resize/84x84!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F47%2F6d%2F7fe296e642859c7ba2a629eda3ba%2Famazon-logo-hero-images-2024.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/3458e75/2147483647/strip/true/crop/2000x1000+0+63/resize/1200x600!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F47%2F6d%2F7fe296e642859c7ba2a629eda3ba%2Famazon-logo-hero-images-2024.jpg","width":"1200","height":"600"},"articleBody":"# Update - AWS services operating normally\n\n*This article was updated at 6:15 p.m. PDT on October 20.*\n\nBetween 11:49 PM PDT on October 19 and 2:24 AM PDT on October 20, AWS experienced increased error rates for AWS services in the US-EAST-1 Region, which also impacted [Amazon.com](https://amazon.com/) and Amazon subsidiaries, as well as AWS Support operations. By 12:26 AM PDT on October 20, we determined that the event was the result of DNS resolution issues for the regional DynamoDB service endpoints, and mitigated the issue by 2:24 AM PDT. After resolving the DynamoDB DNS issue, AWS services began recovering, but a small subset of internal subsystems continued to be impaired. To facilitate full recovery, we temporarily throttled some impaired operations such as EC2 instance launches. By 12:28 PM PDT, many AWS customers and AWS services were seeing significant recovery. We continued to reduce throttling of EC2 new instance launch operations while we worked to mitigate the remaining impact. By 3:01 PM PDT, all AWS services returned to normal operations. Customers should continue to refer to the AWS Health Dashboard for the latest information: [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status)\n\nA detailed post-event summary is now available: [https://aws.amazon.com/message/101925/](https://aws.amazon.com/message/101925/)","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}