{"@context":"https://schema.org","@type":"NewsArticle","contentId":"00000197-e602-d5cf-a3ff-f64752300001","url":"https://www.aboutamazon.com/news/community/central-texas-flood-amazon-disaster-relief","headline":"How Amazon is helping flood-impacted communities across central Texas","description":"We are coordinating with first responders, nonprofit partners, and relief agencies to help flood-impacted communities.","datePublished":"2025-07-26T05:31:00Z","dateModified":"2026-03-31T16:34:57Z","author":[{"@type":"Person","name":"Amazon Staff","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/08549ff/2147483647/strip/true/crop/1125x1125+438+0/resize/84x84!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F47%2F6d%2F7fe296e642859c7ba2a629eda3ba%2Famazon-logo-hero-images-2024.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/9a1adb6/2147483647/strip/true/crop/6912x4608+640+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F69%2F04%2F172fd86f4f5ea53ad83f5802092d%2Fatl7-day1jpegs-52.jpg","width":"300","height":"200"},"articleBody":"![Warehouse worker moving pallet of humanitarian goods donated by Amazon\n](https://assets.aboutamazon.com/dims4/default/9a1adb6/2147483647/strip/true/crop/6912x4608+640+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F69%2F04%2F172fd86f4f5ea53ad83f5802092d%2Fatl7-day1jpegs-52.jpg)\n\n# How Amazon is helping flood-impacted communities across central Texas\n\n*We are coordinating with first responders, nonprofit partners, and relief agencies to help flood-impacted communities.*\n\n![Fallen trees and debris surround damaged 'Center Lane' road sign](https://assets.aboutamazon.com/dims4/default/42289d2/2147483647/strip/true/crop/4000x2250+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fac%2F5a%2F0b904f6f448bb22c4641d89aa86b%2Faa-archive002-texasdisaster-amazon-4000x2250.JPG)\n*A road sign and trees lay flat on the ground after a devastating flood in Ingram, Texas on Saturday July 5, 2025.*\n\nAs the full devastating impact of Texas flooding emerges, Amazon is working closely with relief partners to meet the needs of affected communities. Our hearts are with those who have been impacted by the deadly flash floods, which took at least 95 lives over the Fourth of July weekend. Among the floods’ many tragedies were the lost lives of 27 children and counselors at a summer camp along the Guadalupe River, which rose 26 feet in less than an hour after pounding rain hit the Texas Hill Country.\n\nAs search and rescue efforts continue, Amazon is closely coordinating with local partners on the ground to assess and meet emerging needs. Ensuring the safety of our employees and partners is also a top priority. We have a 24/7 operation dedicated to providing alerts and up-to-date information when severe events like this occur to help inform our operational and relief decisions.\n\n## Delivering critical supplies and financial aid\n\nHours after the flooding, Amazon provided financial assistance to multiple nonprofit partners and coordinated the delivery of food and emergency supplies from Whole Foods Market to first responders and displaced survivors in Kerrville, Texas. To date, our partners in response have included:\n\n- [American Red Cross](http://www.redcross.org/)\n- [Community Foundation of Texas Hill Country](https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201)\n- [The Johnson Center](https://www.johnson-center.org/community/index)\n- [All Hands and Hearts](https://www.allhandsandhearts.org/)\n- [Information Technology Disaster Resource Center](https://www.itdrc.org/)\n\nAs we closely monitor the situation, we will mobilize our resources in collaboration with our partners and stand ready to support them as needed with the same robust logistics and technology that deliver goods to doorsteps every day.\n\n## Amazon's ongoing commitment to disaster relief\n\nSince 2017, Amazon has donated and delivered [more than 25 million relief items](https://www.aboutamazon.com/news/community/amazon-helps-hurricanes-wildfires-floods)—including emergency supplies, hygiene kits, diapers, baby formula, and water—to support people impacted by more than 190 disasters worldwide. We operate [15 disaster relief hubs around the world](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal) to assist communities in crisis and deploy technology to help emergency responders assess and react to changing conditions.\n\nAmazon will continue to work directly with our local partners in Texas to provide relief and close gaps in needs in the coming days and weeks. Learn more about [Amazon's relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief) around the world.\n\n![Volunteers in orange shirts unloading Amazon boxes from delivery truck](https://assets.aboutamazon.com/dims4/default/756406e/2147483647/strip/true/crop/1443x962+133+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fa3%2F35%2F6c8fa97841b1b08b38eddef9088a%2Farchive007-aboutamazon-lafires-2025-amazon-y-employee-volunteers-lawildfires-denisecrew-1538-copy-1709x1140.JPG)\n\n- [Amazon has delivered 30 million relief items since 2017—here’s how we’re ready to help when natural disasters strike](https://www.aboutamazon.com/news/community/amazon-helps-hurricanes-wildfires-floods)\n\n![Workers sorting packages in large yellow bins at distribution center](https://assets.aboutamazon.com/dims4/default/1aee426/2147483647/strip/true/crop/1320x743+0+0/resize/767x432!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F53%2F2c%2Fbc41c7fe4e2292623e9b4835f878%2Famer-us-tx-flood-relief-florida-ops-donations-1-2.jpg)\n*Amazon employees in Florida load emergency supplies for Texas flood relief.*\n\nCommunities in central Texas are grappling with unthinkable losses and widespread devastation after flash floods took more than 120 lives over the Fourth of July weekend. An estimated 170 people remain missing.\n\nAmazon is working closely with 10 organizations on the front lines of the relief effort in Texas. At the center of our approach is a goal to rapidly repurpose Amazon’s robust logistics, infrastructure, and technology to best serve the community.\n\nTo date, we’ve delivered financial assistance and more than 34,000 essential supplies — ranging from Amazon gift cards to food and water — to flood-affected communities. As search and rescue crews work heroically and tirelessly in perilous conditions, we’re answering their call for energy drinks and ready-to-go snacks and serving as technology advisors to crews on the ground. We’re also sending food from our grocery stores to flood-affected Texans and ensuring mold remediation and cleaning supplies can reach people whose homes were damaged.\n\n## A message of support from Amazonians to grieving families\n\nSo far, dozens of Amazon employees across Florida, Seattle, Texas, and Virginia have joined the relief effort, sending a message of support to grieving families and communities affected by the tragic floods. Amazon’s disaster relief team, which is devoted year-round to helping communities before, during, and after disasters, is leading the effort.\n\n“The damage and devastation this flooding has caused is overwhelming and heartbreaking. Our immediate priority is to offer up to the community what we feel Amazon does best: deliver relief and technology fast and accurately to our partners on the ground. We’ve delivered food to first responders and gave cash, gift cards, and 34,000 essential supplies to local nonprofits to meet their specific needs. I’m grateful to Amazonians for acting and using our resources to help people enduring the worst days of their lives,” said Bettina Stix, Amazon’s Director of Disaster Relief, Food Security, and Education Products.\n\nSome of Amazon’s partners in relief to date include:\n\n- [All Hands and Hearts](https://www.allhandsandhearts.org/)\n- [American Red Cross](http://www.redcross.org/)\n- [Community Foundation of Texas Hill Country](https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201)\n- [Central Texas Food Bank](https://www.centraltexasfoodbank.org/)\n- [Good360](https://good360.org/)\n- [Information Technology Disaster Resource Center](https://www.itdrc.org/)\n- [Operation BBQ Relief](https://operationbbqrelief.org/)\n- [The Johnson Center](https://www.johnson-center.org/community/index)\n\nAmazon’s partners encourage those who want to help to make a cash gift to a trusted nonprofit as needs vary and unrequested items can cause more harm than good.\n\nOver the coming days and weeks, Amazon will continue to work closely with our partners to assess and meet needs that we are uniquely positioned to address.\n\n![Humanitarian aid distribution center with Amazon volunteer workers](https://assets.aboutamazon.com/dims4/default/37205cf/2147483647/strip/true/crop/5670x3780+525+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F67%2Fe1%2Fea63e59a4423b2d0eb7bd138b8bf%2Fatl7-0912.jpg)\n\n- [How Amazon’s Disaster Relief hubs help communities when every minute counts](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal)\n\n## Amazon's ongoing commitment to disaster relief\n\nSince 2017, Amazon has donated and delivered [more than 25 million relief items](https://www.aboutamazon.com/news/community/amazon-helps-hurricanes-wildfires-floods)—including emergency supplies, hygiene kits, diapers, baby formula, and water—to support people impacted by more than 190 disasters worldwide. We operate [15 disaster relief hubs around the world](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal) to assist communities in crisis and deploy technology to help emergency responders assess and react to changing conditions.\n\nAmazon will continue to work directly with our local partners in Texas to provide relief and close gaps in needs in the coming days and weeks. Learn more about [Amazon's relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief) around the world.\n\n![Amazon volunteers in orange shirts working together at a distribution center](https://assets.aboutamazon.com/dims4/default/693aeb4/2147483647/strip/true/crop/2896x1629+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F76%2Fae%2F3a336fad45ad977d671fc5c63a5e%2Fdsc-0069.JPG)\n\nAmazon is working hand in hand with more than a dozen organizations to provide emergency relief to grieving communities in Central Texas. More than 130 lives were lost in devastating flash floods on July 4 in Kerrville and nearby communities. The grueling search for more than 160 people has stretched into its second week with more rain and flooding worsening in already challenging conditions.\n\nTo date, Amazon has delivered more than 68,000 essential supplies—including gift cards, diapers, snacks, hygiene kits, and cleaning supplies—to communities hardest hit by the deadly floods. We’ve served as a technology adviser and shared equipment to help search-and-rescue crews map their positions, assess hazards, and coordinate resources.\n\nOne of the ways Amazon supports communities after disasters is quickly answering calls for specific requests from local partners. Requests in Kerrville underscore the widespread heartache and devastation in Central Texas after the Guadalupe River rose more than 26 feet in 45 minutes. For example, when search-and-rescue crews working long hours in rough terrain needed electrolyte-infused sports drinks to rehydrate, Amazon delivered within hours.\n\n## A message of support from Amazon to grieving families\n\nSo far, dozens of Amazon employees across multiple U.S. locations have joined the Central Texas relief effort, sending a message of support to grieving families and communities affected by the tragic floods. Amazon’s disaster relief team, which is devoted year-round to helping communities after disasters, is leading the effort. Teams of Amazonians who live and work in Texas traveled to Kerrville on July 11 to sort emergency supplies to send to nonprofits from the Kerrville Chamber of Commerce.\n\n“In times of sudden and inexplicable disaster, it’s easy to feel overwhelmed by the scale of loss,” [wrote](https://www.linkedin.com/posts/david-alperson-6b73279_amazon-togetherwithamazon-activity-7350110589202907136-OxWw?utm_source=social_share_send&utm_medium=member_desktop_web&rcm=ACoAAASuPvMBaOXN6jFDgRl2eykSW-8TrJvY6gc) David Alperson, vice president of logistics and operations at Amazon. “But taking action—coming together to support our neighbors—is one of the most powerful ways to begin healing.”\n\n## Texas partners distribute crucial resources with Amazon's support\n\nSome of Amazon’s partners in relief to date include:\n\n- [All Hands and Hearts](https://www.allhandsandhearts.org/)\n- [American Red Cross](http://www.redcross.org/)\n- [Community Foundation of the Texas Hill Country](https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201)\n- [Central Texas Food Bank](https://www.centraltexasfoodbank.org/)\n- [Good360](https://good360.org/)\n- [Information Technology Disaster Resource Center](https://www.itdrc.org/)\n- [Operation BBQ Relief](https://operationbbqrelief.org/)\n- [The Johnson Center](https://www.johnson-center.org/community/index)\n- [United Rescue Alliance](https://www.unitedrescuealliance.org/)\n\nAmazon’s partners encourage those who want to help to make a cash gift to a trusted nonprofit, as needs vary and unrequested items can cause more harm than good.\n\nOver the coming days and weeks, Amazon will continue to work closely with our partners to assess and meet needs that we are uniquely positioned to address.\n\n## Amazon's ongoing commitment to disaster relief\n\nSince 2017, Amazon has donated and delivered [more than 25 million relief items](https://www.aboutamazon.com/news/community/amazon-helps-hurricanes-wildfires-floods)—including emergency supplies, hygiene kits, diapers, baby formula, and water—to support people impacted by more than 190 disasters worldwide. We operate [15 disaster relief hubs around the world](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal) to assist communities in crisis and deploy technology to help emergency responders assess and react to changing conditions.\n\nAmazon will continue to work directly with our local partners in Texas to provide relief and close gaps in needs in the coming days and weeks. Learn more about [Amazon's relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief) around the world.\n\n![Volunteer at Central Texas Food Bank checking inventory](https://assets.aboutamazon.com/dims4/default/e80ead1/2147483647/strip/true/crop/6048x3402+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F3a%2Fc3%2F3e2be37a4989b22b0a38ac01c6c0%2Famer-tx-floods-central-texas-food-bank-employee-inventory-072325.jpg)\n**Amazon partnered with the Central Texas Food Bank to deliver canned vegetables, juice, and snacks to families in need.**\n\nAfter deadly floods caused widespread devastation in central Texas over July Fourth, thousands of families needed disinfectants, masks, and shovels to clear out debris and knock out flood-damaged walls. It was crucial to get the supplies—known as muck-and-gut kits—to families quickly before mold could take hold. Amazon paired up with two nonprofits, Good360 and United Rescue Alliance, to deliver the kits.\n\nFood for families who couldn’t go home was also a must-have. Amazon partnered with the Central Texas Food Bank to stock shelves with thousands of canned vegetables, apple juice, and peanut-butter bars.\n\nSearch-and-rescue crews working long hours in rough terrain needed electrolyte-infused sports drinks to stay energized. Amazon delivered within hours.\n\nThis is the kind of help Amazon is able to offer when a disaster strikes through our fast delivery network and specialized warehouses stocked with emergency supplies, known as [disaster relief hubs](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal). To date, Amazon has delivered more than 155,000 supplies to communities hardest hit by the devastating Texas floods. Amazon has also served as a technology adviser to search-and-rescue crews who needed to map their positions, assess hazards, and coordinate resources.\n\n“We’re grateful for Amazon’s partnership and commitment to our community. We can’t do this work alone—and it’s the strength of partnerships like this that make it possible to reach our neighbors in times of need,” said Central Texas Food Bank President and CEO Sari M. Vatske.\n\n## A closer look at the impact of our aid partnerships in Texas\n\nHere is a closer look at our work alongside flood-impacted communities in central Texas. Amazon delivered:\n\n- **More than 23,000 items for muck-and-gut kits**. The kits helped families save their homes with tools for clearing out flood damage and avoiding serious health risks.\n- **More than 6,000 electrolyte-infused sports drinks.** The drinks hydrated hard-working search-and-crews in Kerrville, Texas.\n- **More than 12,000 hygiene supplies.** Shampoo, toiletries, and other essentials went to people who couldn’t go home.\n- **Gift cards to six front-line organizations.** This meant they could orderwhat they needed, when they needed it, including wheelchairs and medical devices for people with disabilities.\n\nMore than 600 Amazonians volunteered to unload and sort donations. Our efforts were closely coordinated with nonprofit partners on the ground in central Texas, including:\n\n- [All Hands and Hearts](https://www.allhandsandhearts.org/)\n- [American Red Cross](http://www.redcross.org/)\n- [Community Foundation of the Texas Hill Country](https://cftexashillcountry.fcsuite.com/erp/donate/create/fund?funit_id=4201)\n- [Central Texas Food Bank](https://www.centraltexasfoodbank.org/)\n- [Friends of Disabled Adults and Children](https://fodac.org/)\n- [Global Samaritan Resources](https://www.globalsamaritan.org/)\n- [Good360](https://good360.org/)\n- [Information Technology Disaster Resource Center](https://www.itdrc.org/)\n- [Operation BBQ Relief](https://operationbbqrelief.org/)\n- [The Johnson Center](https://www.johnson-center.org/community/index)\n- [United Rescue Alliance](https://www.unitedrescuealliance.org/)\n\nUnited Rescue Alliance President and CEO Angel Poorman described many organizations, including Amazon, as “coming together as one” to serve people in flood-hit Kerrville. “They deposit hope and love into this community,” she [shared](https://www.instagram.com/p/DMfvqwmoqiG/).\n\nAmazon’s partners encourage those who want to help to make a cash gift to a trusted nonprofit, as needs vary and unrequested items can cause more harm than good.\n\n## Amazon’s ongoing commitment to disaster relief\n\nSince 2017, Amazon has donated and delivered more than 25 million relief items—including emergency supplies, hygiene kits, diapers, baby formula, and water—to support people impacted by more than 190 disasters worldwide. We operate 15 disaster relief hubs around the world to assist communities in crisis and share technology to help emergency responders assess and react to changing conditions. Learn more about [Amazon's relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief) around the world.","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}