{"@context":"https://schema.org","@type":"NewsArticle","contentId":"000001a1-8997-d688-abb5-9fdfb31d0000","url":"https://www.aboutamazon.com/news/company-news/amazon-stores-growth-q3-2026-earnings","headline":"Q3 Earnings: Andy Jassy on faster delivery, lowering cost to serve, groceries, pharmacy, and AI shopping","description":"On Amazon’s third quarter earnings call, Amazon CEO Andy Jassy discussed the progress Amazon Stores has made in the past few years.","datePublished":"2026-10-30T16:31:01.220Z","dateModified":"2026-10-30T16:31:01.220Z","author":[{"@type":"Person","name":"Amazon Staff","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/08549ff/2147483647/strip/true/crop/1125x1125+438+0/resize/84x84!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F47%2F6d%2F7fe296e642859c7ba2a629eda3ba%2Famazon-logo-hero-images-2024.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/b8d5f6c/2147483647/strip/true/crop/1350x900+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fb0%2F61%2Fd441fbe34729ab3d162a3987f84c%2Fabout-amazon-inline-us2023db334-retail-brand-portrait-deliveryvan-driver-1-3x2-003042-jw-v4.jpg","width":"300","height":"200"},"articleBody":"![Amazon employee in branded jacket carrying package beside delivery van](https://assets.aboutamazon.com/dims4/default/b8d5f6c/2147483647/strip/true/crop/1350x900+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fb0%2F61%2Fd441fbe34729ab3d162a3987f84c%2Fabout-amazon-inline-us2023db334-retail-brand-portrait-deliveryvan-driver-1-3x2-003042-jw-v4.jpg)\n\n# Q3 Earnings: Andy Jassy on faster delivery, lowering cost to serve, groceries, pharmacy, and AI shopping\n\n*Year to date, units have grown nearly 15% year over year, having sold more than 30 billion items last year.*\n\nOn [Amazon’s third quarter earnings call](https://ir.aboutamazon.com/quarterly-results/default.aspx), Amazon CEO Andy Jassy discussed the progress Amazon Stores has made in the last few years—and why it’s still early:\n\n*In* [*Stores*](https://www.aboutamazon.com/stores-amazon-shopping-news)*, I think some folks are sleeping a bit on how much progress that business has made and what it’s become the last few years. I’m not aware of another retail business approaching Amazon’s revenue size (hundreds of billions of dollars), with double digit operating margins inclusive of Ads, that’s growing at this pace. Year to date, units have grown nearly 15% year over year, and that’s on an enormous base, having sold more than 30 billion items last year. In absolute dollar terms, we’ve added more than $90 billion in gross sales in the trailing 12 months. And we’re growing meaningfully faster than other retail competitors, adding about double the gross sales per quarter than our next largest competitor in the U.S., and consistently taking retail market segment share. Over the past few years, our North America and International segments have each expanded operating margins by nearly 10 percentage points, which enables us to reinvest in making the customer experience even better.*\n\n![A collage of announcements Amazon announced in Q3, including new devices, AI models, grocery savings, and more.](https://assets.aboutamazon.com/dims4/default/6018ef5/2147483647/strip/true/crop/1688x1125+313+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fc5%2F96%2Fd3efde0a4bf0a106def9c7bccf00%2Funtitled-october-20-2026-at-14-07-47-1.png)\n\n- [Highlights from Amazon's third quarter](https://www.aboutamazon.com/news/company-news/amazon-q3-2026-earnings-preview)\n\n*Remember, it’s still early. The significant majority of retail, nearly 80%, currently occurs in physical stores. That will eventually flip to ecommerce over time. We’re helping enable this shift by rapidly building out our efficient, and speedy fulfillment network, providing delightful customer experiences, while driving significant free cash flow and return on invested capital. Each of our priorities—from faster delivery, to cost to serve, to groceries and pharmacy, to* [*AI shopping*](https://www.aboutamazon.com/news/retail/alexa-for-shopping-new-capabilities)*—are force multipliers, and we’re firing on all cylinders.*\n\n*Our delivery speeds keep getting faster as we invest in our Same Day network, as well as our* [*Amazon Now*](https://www.aboutamazon.com/news/retail/amazon-now-30-minute-delivery) *and Amazon* [*Prime Air*](https://www.aboutamazon.com/news/tag/prime-air) *ultra-fast services. We had our fastest Q3 ever globally, and we delivered more than 1.5 billion items to Prime customers same-day or overnight in Q3. We’re energized by the customer response to our rapid rollout of Amazon Now around the world. It’s now available in over 450 towns and cities, and the number of items ordered through Amazon Now is up 10x year over year.*\n\n*We’re on track to reduce cost to serve per unit for the fourth consecutive year, which enables us to* [*continue meeting or beating competitors’ prices*](https://www.aboutamazon.com/news/retail/amazon-orders-savings-discounts-shopping)*, and cost-effectively deliver a broad selection of fresh groceries and everyday essentials.*\n\n*Increasing speed is fueling our* [*Grocery business*](https://www.aboutamazon.com/stories/how-amazon-grocery-delivery-works)*, including perishables and everyday essentials, and gross sales grew to nearly $250 billion in the trailing 12 months. In Q3, fresh groceries and everyday essentials grew about 3x faster than the rest of our store, representing about half of all units sold. Customers who shop perishables with Same-Day Delivery buy nearly 7x more everyday essential units than those who don’t. And, active grocery customers shop nearly 4x more non-grocery categories, like home and apparel, and spend over 2x more on those categories compared to non-grocery customers.*\n\nFor more, read [Amazon's third quarter results](https://ir.aboutamazon.com/news-release/news-release-details/2026/Amazon-com-Announces-Third-Quarter-Results/).","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}