{"@context":"https://schema.org","@type":"NewsArticle","contentId":"00000173-bbb5-dc75-a177-bbb5d6b00002","url":"https://www.aboutamazon.com/news/company-news/customers-acknowledge-amazon-with-high-marks-in-the-axios-harris-poll-100","headline":"Customers acknowledge Amazon with high marks in The Axios Harris Poll 100","description":"Thanks to our customers, Amazon gets high marks for two awards that measure customer satisfaction among brands and industries.","datePublished":"2020-08-05T01:49:38.418Z","dateModified":"2020-08-05T01:49:38.418Z","author":[{"@type":"Person","name":"Amazon Staff","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/08549ff/2147483647/strip/true/crop/1125x1125+438+0/resize/84x84!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F47%2F6d%2F7fe296e642859c7ba2a629eda3ba%2Famazon-logo-hero-images-2024.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/b835d2d/2147483647/strip/true/crop/1916x1277+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fba%2Fe8%2Fafadc0c24901b9e4b792d9ee5c9c%2Fmc-2200.jpg","width":"300","height":"200"},"articleBody":"![A delivery driver wearing a face mask walks alongside an Amazon Prime delivery van, carrying packages.](https://assets.aboutamazon.com/dims4/default/b835d2d/2147483647/strip/true/crop/1916x1277+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fba%2Fe8%2Fafadc0c24901b9e4b792d9ee5c9c%2Fmc-2200.jpg)\n\n# Customers acknowledge Amazon with high marks in The Axios Harris Poll 100\n\n*Thanks to our customers, Amazon is recognized with an award that measures customer satisfaction among brands and industries.*\n\n![](https://assets.aboutamazon.com/dims4/default/2892073/2147483647/strip/true/crop/1400x1086+0+0/resize/767x595!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F60%2F64%2F7db66c0647a2a373a1ec5391373d%2Fharrispoll-axios-amazon-680px-v2.1.jpg)\n\nThe pandemic has changed many aspects of how we live—from how we engage with one another and how we shop, to what we value. One thing that has been amplified during this time is customers' trust in companies they have been relying on during the pandemic. \n\n[The Axios Harris Poll 100 data illustrates](https://www.axios.com/axios-harris-poll-corporate-reputations-2020-7fe2c572-ba60-4897-b470-0a60ec96fb9e.html) that industries with a large role during the pandemic have seen positive increases in customer perception, including those in groceries, delivery, cleaning, kids' products, pharmacies, and streaming services. Amazon has been in the top 3 of The Harris Poll for the past 8 years, and the top 10 for the past twelve years.  \n\nThis years' ranking is especially important, thanks to the hard work of the teams in our fulfillment centers, stores, Delivery Service Partners, and offices during these unusual times. \n\nLearn more about[Amazon's awards and recognition](https://www.aboutamazon.com/about-us/awards-recognition).","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}