{"@context":"https://schema.org","@type":"NewsArticle","contentId":"0000018e-38f1-df7b-afde-7afbe2b10001","url":"https://www.aboutamazon.com/news/devices/amazon-trade-in-program","headline":"Amazon Trade-in gives new life to old devices. Here’s how the program works. ","description":"With Amazon Trade-in, we refurbish or recycle your old devices, and you receive a digital gift card, plus an additional promotional discount if eligible.","datePublished":"2024-03-14T18:00:00Z","dateModified":"2024-04-10T17:20:22.111Z","author":[{"@type":"Person","name":"Connie Chen","url":"https://www.aboutamazon.com/author/connie-chen","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/a394298/2147483647/strip/true/crop/799x799+0+0/resize/84x84!/grayscale/true/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F9d%2F15%2Fef41ef2f425da779eeb67bf126a9%2F1637178821298.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/bb971e5/2147483647/strip/true/crop/1688x1125+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F66%2F80%2Fa58dc969420581cfac22c11e5d51%2Fabout-amazon-hero-fire-max-11-lifestyle-08.jpg","width":"300","height":"200"},"articleBody":"![looking over a man's shoulder as he sits at a dining table covered in plates, a kettle, and table runner. he is browsing his fire max 11 tablet with a keyboard accessory](https://assets.aboutamazon.com/dims4/default/bb971e5/2147483647/strip/true/crop/1688x1125+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F66%2F80%2Fa58dc969420581cfac22c11e5d51%2Fabout-amazon-hero-fire-max-11-lifestyle-08.jpg)\n\n# Amazon Trade-in gives new life to old devices. Here’s how the program works. \n\n*With Amazon Trade-in, we refurbish or recycle your old devices, and you receive a digital gift card, plus an additional promotional discount if eligible. *\n\nWhen you no longer use a device, it can be hard to determine what to do with it, whether you’d like to get some money back, or get rid of it through a recycling program.\n\n![Phoebe Wang, Areeb Malik, Rebecca Hu, and Nick Ellis visit a Materials Recovery Facility in San Francisco.](https://assets.aboutamazon.com/dims4/default/08b27cd/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F48%2F69%2Fc5c0cc394981adefe55d6c68a7bb%2Fsized-hero-alt-amazon-glacier-recycling-07a3958-copy.JPG)\n\n- [How Amazon’s latest Climate Pledge Fund investment is transforming recycling through AI and robotics](https://www.aboutamazon.com/news/sustainability/amazon-climate-pledge-fund-ai-recycling)\n\nThe [Amazon Trade-in program](https://www.amazon.com/l/9187220011) provides an easy and straightforward solution. As a part of Amazon’s goal of building a [more sustainable business](https://www.aboutamazon.com/news/sustainability/how-amazon-uses-ai-sustainability-goals) for our customers and the planet, the Trade-in program takes unused devices and restores them, making them suitable for resale, or recycles them.\n\nCustomers who trade in their items receive a digital gift card for reducing their potential electronic waste, while customers who buy the restored items save money and can feel good about [keeping a product in use](https://www.aboutamazon.com/news/devices/heres-what-happens-to-your-old-devices-after-you-complete-your-amazon-trade-in).\n\nAnd even if the Trade-in device is no longer in good enough condition to resell, Amazon will help you send it to an Amazon-approved recycler, and you may still receive a promotional discount for sending in your item.\n\nBefore you toss out your electronic devices, check out Amazon Trade-in to get the most out of your old items.\n\n## How does Amazon Trade-in work?\n\n![illustration of shopping bag with a recycle symbol on it next to the text \"we refurbish or recycle qualified devices received through Trade-in\" ](https://assets.aboutamazon.com/dims4/default/c19ba4c/2147483647/strip/true/crop/1800x1098+0+0/resize/767x468!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Feb%2Fb0%2Fc8379adf4ebba6853a8d5c848c91%2Famazontrade-inexplainer-carouselcards-v2-1.jpg)\n\nThe Amazon Trade-in process takes just a few steps. First, [check to see if you own an eligible device here](https://www.amazon.com/l/9187220011).\n\nNext, answer a few questions about the item’s condition and submit it for Trade-in. You can return your device by [dropping it off for free at hundreds of participating locations](https://www.amazon.com/b?node=21398125011&ref=ti_d_v2_dropoff_loc) or ship it back for free within 45 days. You’ll receive a confirmation email with a free shipping label; just make sure to deregister or unlock the device prior to shipping.\n\nAfter you ship your item, it takes some time for Amazon to receive, process, and appraise your Trade-in. You can check the status of your item in **Your Trade-in Account.**\n\n![An image of Amazon's Ring Battery Doorbell Pro.](https://assets.aboutamazon.com/dims4/default/67a5d66/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F56%2F77%2F67d392b74c5b93b90b4f57d00a3f%2Fring-battery-doorbell-pro-hero-2000x1125.jpg)\n\n- [4 things to know about the new Ring Battery Doorbell Pro—available now](https://www.aboutamazon.com/news/devices/ring-battery-doorbell-pro-best-features)\n\nFinally, you’ll receive your Trade-in value in the form of an Amazon gift card. For some eligible items, you may also qualify for a limited-time promotional discount for up to 20% off of a new qualifying Amazon device.\n\n## What kinds of items can you trade in?\n\nYou can send in many types of items to Amazon Trade-in:\n\n- Kindle eReaders\n- Tablets, including Fire Tablets and iPads\n- Streaming media players, including Fire TV Sticks, Chromecast, Apple TV\n- Echo devices, Bluetooth speakers, and headphones\n- Home security devices, including Ring, Arlo\n- Wireless routers\n- Cell phones from Apple, Google, Samsung, LG, Motorola\n- Gaming consoles, games, and accessories from Xbox, PlayStation, Nintendo, and more\n\n![An image of a Ring device. ](https://assets.aboutamazon.com/dims4/default/8901206/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F4d%2Fed%2F40efe25243468f4c2f1282654711%2Fring-inline-3.jpg)\n\n## How does Amazon determine the Trade-in value of your item?\n\nThe Trade-in value depends on the model, make, and condition of your device. Specific criteria depend on the device and include whether the device still works and holds a charge, whether the screen is damaged or cracked, and whether you also send in included accessories (e.g. cords, mounts, etc.). View the full criteria for [Electronics here](https://www.amazon.com/gp/help/customer/display.html/ref=s9_acss_bw_cg_test_md2_w/ref=s9_acss_bw_cg_tifaq_md7_w/ref=s9_acss_bw_cg_tifaq_md5_w?nodeId=200832870&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-1&pf_rd_r=REQUEST6625&pf_rd_t=101&pf_rd_p=0&pf_rd_i=468642&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=merchandised-search-9&pf_rd_r=G6PE5C0XJHA0WRZ6MQKG&pf_rd_t=101&pf_rd_p=daf0b3cb-e9ac-419c-b745-cc7a54d6fbc4&pf_rd_i=9187220011&pf_rd_m=ATVPDKIKX0DER&pf_rd_s=merchandised-search-10&pf_rd_r=K03M5XKBBA92SCJT74FY&pf_rd_t=101&pf_rd_p=8f519819-f13f-4f2f-9ed6-a28e902dbfbf&pf_rd_i=9187220011) and [Video Games here](https://www.amazon.com/gp/help/customer/display.html?nodeId=GRTHMVMQD8VBL39S).\n\n![An image of an Echo Hub mounted on a wall showing the home screen. ](https://assets.aboutamazon.com/dims4/default/87106f7/2147483647/strip/true/crop/1688x1125+162+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fe7%2F43%2F9ade06ad494c9b00fd88e5c59cc0%2Fechohub-hero-2000x1125.jpg)\n\n- [Echo Hub tips: How to get the most out of your smart home control panel](https://www.aboutamazon.com/news/devices/amazon-echo-hub-best-features)\n\nOnce our team receives and further inspects your item, we may need to adjust its value. Before you send it in, you can choose to accept the adjusted value or opt to have it returned to you for free.\n\n## Is it free to ship your Trade-in items?\n\nThere is no cost to ship your item, although you’ll need to provide your own packaging (we recommend [reusing an old Amazon box!](https://www.aboutamazon.com/news/sustainability/what-to-do-with-amazon-boxes)). We’ll send you a prepaid shipping label to print out. Or if you prefer, you can bring your Trade-in device to a [participating location](https://www.amazon.com/b?node=21398125011&ref=ti_d_v2_dropoff_loc) for free, and skip the effort of boxing it up or printing a label.\n\nIn case you choose to have the item returned to you, there is also no cost for return shipping.\n\n## When do you get paid for your Trade-in items?\n\nYou may be eligible to receive payment instantly. Even if you don't qualify for instant payment we now offer trade-in rebates. You can upgrade to your new device and keep using the one you currently have until the replacement arrives. Once you have the new device, simply send us the old one and you’ll be refunded 20% off the price you paid for your new device (excluding certain fees).\n\n![over the shoulder shots of people holding electronic devices that can be traded in and recycled through the amazon trade-in program](https://assets.aboutamazon.com/dims4/default/81e2b6c/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fb4%2F40%2F0a8a0083436eb9512fe0734f423b%2Famazontrade-inexplainer-inline-v1b.jpg)\n\n## How do you get paid for your Trade-in item?\n\nYou will be paid in the form of a digital Amazon Gift Card. For eligible items, you may also receive a promotional discount to buy a new device. The promotional discount is limited to 1 per customer account, per device category, per calendar quarter.\n\n![An illustration of planet earth in the middle with several images around it including solar panels, a woman planting a tree, mountains, and buildings.](https://assets.aboutamazon.com/dims4/default/5a9c6a3/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F74%2Fd8%2F03892b1047d4bc28efce443ba321%2Fabout-amazon-hero-sustainability-hero-4.jpg)\n\n- [7 ways Amazon is using AI to build a more sustainable future](https://www.aboutamazon.com/news/sustainability/how-amazon-uses-ai-sustainability-goals)\n\n## Can you trade in your items in-person instead of shipping them?\n\nYes! Amazon devices are available to trade in in-person [at select locations](https://www.amazon.com/b?node=21398125011&ref=tisflocation). At the store, an associate will review your Trade-in item and confirm or provide an updated Trade-in offer. You’ll need to bring your phone to complete the Trade-in order or provide your order number.\n\n## Can you recycle your device instead?\n\nYes! Recycle your small consumer electronic devices by mailing them in or dropping them off at a participating store location. To mail in, [answer a few simple questions and request a free shipping label](https://amazonrecycling-us.re-teck.com/recycling/home/ref=ti_recpromolt). To drop off in store, find a [Staples location](https://www.staples.com/stores/recycling) or [Asurion/uBreakiFix location](https://www.asurion.com/store-locator/) near you.\n\nStart earning rewards and reducing your environmental impact with the [Amazon Trade-in program](https://www.amazon.com/l/9187220011) today.","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}