{"@context":"https://schema.org","@type":"NewsArticle","contentId":"0000018a-913e-d114-ad9f-b73f35820000","url":"https://www.aboutamazon.com/news/retail/amazon-buy-with-prime-updates","headline":"Amazon’s Buy with Prime is helping merchants increase sales and gain new customers","description":"From a Shopify integration to trusted ratings and reviews, Buy with Prime offers a suite of options so merchants can simplify and grow their businesses.","datePublished":"2023-09-14T13:01:00Z","dateModified":"2023-09-14T13:01:00Z","author":[{"@type":"Person","name":"Peter Larsen, Vice President, Buy with Prime"}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/e1e4b93/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fe4%2F57%2Fd420c34a4c008c484b0c09aad125%2Frfa-lifestyle-tablet-2-hero.jpg","width":"300","height":"200"},"articleBody":"![A photo of a customer holding a tablet, shopping for a beauty product. The Buy with Prime button is featured on the page.](https://assets.aboutamazon.com/dims4/default/e1e4b93/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fe4%2F57%2Fd420c34a4c008c484b0c09aad125%2Frfa-lifestyle-tablet-2-hero.jpg)\n\n# Amazon’s Buy with Prime is helping merchants increase sales and gain new customers\n\n*From a Shopify integration to trusted ratings and reviews, Buy with Prime offers a suite of options so merchants can simplify and grow their businesses.*\n\nIt’s been a little over a year since we introduced Buy with Prime, one of Amazon’s direct-to-consumer (DTC) offerings, which helps merchants grow their ecommerce businesses on their own websites using the trusted and convenient shopping benefits of Prime that gets members everything they want and need, quickly and reliably.\n\nSince then, we’ve been thrilled with merchants’ feedback, and it’s exciting to see businesses big and small using Buy with Prime to tackle two big challenges—acquiring new shoppers to their brand and converting those shoppers into customers.\n\n## New customers, more sales\n\n![A person's hands hold an iPhone with a product page pulled up with the \"Buy with Prime\" blue button as an option.](https://assets.aboutamazon.com/dims4/default/73ebcc5/2147483647/strip/true/crop/1620x1080+150+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F62%2Ff4%2F07d08fc644c2a32a6d6dce78a653%2Fbuy-with-prime-hero.jpg)\n\n- [Amazon's Buy with Prime increases shopper conversion by 25% on average](https://www.aboutamazon.com/news/retail/amazons-buy-with-prime-increases-shopper-conversion-by-25-on-average)\n\nAcquisition strategies are hard to get right, but they’re one of the first things merchants tackle when trying to grow. That's where Buy with Prime comes in. Through the promise of fast, free delivery, a seamless checkout experience, and easy returns, we’re excited to report that Buy with Prime is helping merchants acquire new customers.\n\nIn fact, initial results show that, on average, [three out of every four Buy with Prime orders](https://buywithprime.amazon.com/) are from new shoppers. Some merchants, like electrolyte drink company [HydraLyte](https://hydralyte.com/), are well beyond that—with [nine out of every 10 Buy with Prime orders](https://buywithprime.amazon.com/blog/case-study-hydralyte) coming from customers new to their brand.\n\nOur newest feature, [Buy with Prime cart](https://buywithprime.amazon.com/knowledge-center/buy-with-prime-cart), is also starting to see early success with merchants.\n\nIn the past, shoppers using Buy with Prime could immediately purchase a single product with each order—similar to the “Buy Now” button on Amazon. While Prime members loved this quick and convenient shopping experience, they also enjoy more options. We’re excited to now offer cart functionality, so shoppers can purchase multiple Buy with Prime products in each transaction.\n\nThis new feature also increases the size of sales for businesses—merchants who used it first experienced [a 15% increase in Buy with Prime units per order](https://buywithprime.amazon.com/blog/6-cart-best-practices) after adding cart to Buy with Prime checkout. Buy with Prime cart also helps merchants optimize fulfillment costs, because Amazon can now fulfill multiple Buy with Prime products in each shipment.\n\nThese impressive results are in addition to the [25% increase in shopper conversion](https://www.aboutamazon.com/news/retail/amazons-buy-with-prime-increases-shopper-conversion-by-25-on-average), on average, that Buy with Prime has been shown to deliver for businesses—meaning more customers placed an order when Buy with Prime was available versus when it was not.\n\n## The Buy with Prime product suite is expanding\n\nFor over 20 years, Amazon has continued to add more and more value for Prime members, like fast, free delivery, exclusive deals, quality entertainment, and prescription savings—and we’re taking the same approach for Buy with Prime. We want merchants to get the most out of Buy with Prime, so we continue to introduce new features and tools.\n\n![An image of two Amazon boxes, a black Luna remote and a red bowl of popcorn. ](https://assets.aboutamazon.com/dims4/default/dd2b3e8/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F83%2F37%2F73687365426f9bd24d73ae993d8b%2Flesserknownprimebenefits-hero.jpg)\n\n- [8 Prime membership benefits you might not be using (but should be)](https://www.aboutamazon.com/news/retail/lesser-known-amazon-prime-benefits)\n\nWe know merchants often face a “cold start” challenge when launching their own DTC site to complement the sales they make on Amazon. To help, we introduced [Reviews from Amazon](https://buywithprime.amazon.com/reviews-from-amazon), so merchants can display their Amazon reviews on their own site at no additional cost—and it’s proving to be successful.\n\nEarly results show that merchants who added Reviews from Amazon to their site experienced a [38% increase in shopper conversion](https://buywithprime.amazon.com/), on average. We believe when merchants can use the volume and authenticity of their Amazon reviews on their DTC sites, they drive more interest in a product and increase shopper confidence.\n\nBuy with Prime is helping merchants with their post-purchase experience, too. Recently, we introduced [Buy with Prime Assist](https://buywithprime.amazon.com/buy-with-prime-assist), which gives merchants the option to offer 24/7 post-order customer service support through Amazon at no additional cost. By using a real-time chat feature, shoppers who use Buy with Prime can now ask questions related to shipping and delivery information or returning a product, giving merchants more time to focus on other ways to grow their businesses.\n\n## Simplifying the operational burden for businesses\n\nIn addition to acquiring new customers, merchants have shared the operational burden they face when running a business. With Buy with Prime, our goal is to make the day to day easier for them.\n\nRecently, we announced our partnership with one of the largest ecommerce providers, Shopify. Not only have we made it easier to install Buy with Prime on Shopify stores, but we’re helping merchants save time and resources while running their business.\n\nOur native integration with Shopify uses a merchant’s existing Shopify settings, customizations, and supported third-party app integrations. It also makes it easier for Shopify merchants to manage their businesses, with their inventory, pricing, and promotions automatically synced all in one place—their Shopify admin.\n\n![An illustration of generative AI capabilities being used for creating product descriptions on the Amazon Store. A woman sits in a chair, holding a laptop. Behind her is a screen shot of building a product description using generative AI.](https://assets.aboutamazon.com/dims4/default/fc69ea8/2147483647/strip/true/crop/1688x1125+151+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F79%2F9b%2Fcae883b045a3ac448a0bf2a46d0f%2Fai-hero.jpg)\n\n- [Amazon launches generative AI to help sellers write product descriptions](https://www.aboutamazon.com/news/small-business/amazon-sellers-generative-ai-tool)\n\nOne of the more behind-the-scenes benefits of Buy with Prime is dual inventory use, because Buy with Prime orders are fulfilled using [Amazon Multi-Channel Fulfillment](https://supplychain.amazon.com/) (MCF). Whether an order comes in from a merchant’s own website or Amazon, the order is fulfilled using the same inventory pool within Amazon’s logistics network. This helps merchants [reduce out-of-stock rates by an average of 13%](https://supplychain.amazon.com/blog/mcf-fba-order-fulfillment-increases-us-sellers-amazon-sales-revenue) and speeds up delivery times by placing inventory closer to shoppers.\n\nThis is all just the beginning. We’re going to keep providing merchants with new products, features, and integrations to help them engage new customers, convert more shoppers, and build brand loyalty.\n\nMerchants can visit the [Buy with Prime](https://buywithprime.amazon.com/) page learn more about using Buy with Prime to grow their DTC business. If you’d like to use Buy with Prime while shopping but aren’t a Prime member, you can [sign-up](https://www.amazon.com/amazonprime) and start your 30-day free Prime trial today.","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}