{"@context":"https://schema.org","@type":"NewsArticle","contentId":"00000186-2d58-dbd3-a39f-6d5974dc0001","url":"https://www.aboutamazon.com/news/retail/how-does-amazon-pharmacy-work","headline":"Amazon Pharmacy: How to order prescriptions online, save money, and get fast delivery","description":"Get prescriptions delivered as soon as the same day with Amazon Pharmacy, plus 24/7 pharmacist access, savings options, and a full Spanish-language experience.","datePublished":"2023-02-09T14:00:12.456Z","dateModified":"2026-09-09T17:22:51.460Z","author":[{"@type":"Person","name":"Tyler Greenawalt","url":"https://www.aboutamazon.com/author/tyler-greenawalt","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/4e1fcb5/2147483647/strip/true/crop/512x512+0+0/resize/84x84!/grayscale/true/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F3a%2Fdf%2F26883a6a4c3f88fb4cbd7f298834%2Ftyler-headshot-2.jpeg","width":"84","height":"84"}},{"@type":"Person","name":"Connie Chen","url":"https://www.aboutamazon.com/author/connie-chen","image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/a394298/2147483647/strip/true/crop/799x799+0+0/resize/84x84!/grayscale/true/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F9d%2F15%2Fef41ef2f425da779eeb67bf126a9%2F1637178821298.jpg","width":"84","height":"84"}}],"image":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/dims4/default/a2f33eb/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fef%2Fd7%2F847ebfa04d0abfc8298892c9e792%2Funtitled-08-september-2026-at-16-31-41.png","width":"300","height":"200"},"articleBody":"![Collage of logo imagery for Amazon Pharmacy. Including slogan, graphics, medicine, and a female doctor. ](https://assets.aboutamazon.com/dims4/default/a2f33eb/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fef%2Fd7%2F847ebfa04d0abfc8298892c9e792%2Funtitled-08-september-2026-at-16-31-41.png)\n\n# Amazon Pharmacy: How to order prescriptions online, save money, and get fast delivery\n\n*Amazon Pharmacy offers same-day medication delivery, upfront pricing, savings options, 24/7 pharmacist access, and a full Spanish-language experience.*\n\n---\n\n## Key takeaways\n\n- Amazon Pharmacy offers free prescription delivery to all 50 states, with Same-Day and Next-Day Delivery available to most customers.\n- The full Amazon Pharmacy experience is also available in Spanish, including medication information, prescription management, and 24/7 access to licensed pharmacists.\n- Eligible manufacturer-sponsored coupons are automatically applied at checkout and have saved customers more than $400 million to date.\n\n---\n\nAmazon Pharmacy is a full-service digital pharmacy offering upfront, transparent pricing, [automatically applied eligible coupons](https://www.aboutamazon.com/news/retail/amazon-pharmacy-coupons), 24/7 access to licensed pharmacists, and free standard prescription delivery to physical addresses in all 50 states. Amazon Pharmacy accepts most insurance plans, and customers can also pay without insurance.\n\nAmazon Pharmacy also offers a complete end-to-end experience in Spanish—from reading medication information and seeing prices to managing prescriptions, receiving refill and delivery updates, and speaking with a licensed pharmacist.\n\n![Three images: At a One Medical office reception with patient approaching counter, one with someone on a computer and talking to a clinician on the phone, and another with someone taking a prescription bottle out of an Amazon box.](https://assets.aboutamazon.com/dims4/default/d7ac561/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fa1%2Fc7%2F7468a5704a5d812bb0bbbff6ae3d%2Fabout-amazon-hero-aa-jan2025-amazonmedical-hero-v3-2000x1125.jpg)\n\n- [All the health care options offered by Amazon—primary care, virtual care, pharmacy, and more](https://www.aboutamazon.com/news/retail/one-medical-amazon-same-day-prescription-health-care)\n\nBelow, learn how Amazon Pharmacy works, what medications and savings options are available, and how to get started.\n\n## How do you order prescriptions online with Amazon Pharmacy?\n\n![Close-up of pharmacist's hands holding tablet and medication](https://assets.aboutamazon.com/dims4/default/f06c678/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fb2%2F60%2Fa587105d49aba6c8c698ed1a83f9%2Fabout-amazon-inline-inline002-amazon-rxpass-pharmacy-amazon-pharmacy-1964-copy-81924608.jpg)\n\nYou can access [Amazon Pharmacy](https://pharmacy.amazon.com/) online or through the Amazon Shopping app. Search for a medication and create a pharmacy profile to get started. You do not have to be a Prime member to use Amazon Pharmacy.\n\nWhen you search for and select a medication, you can see whether a prescription is required, review available pricing options, and check whether the medication is eligible for FSA or HSA payment. You can also find information about the medication, including directions for use and potential side effects.\n\nOnce you provide your medication, prescriber, and insurance information, Amazon Pharmacy can show both your insurance copay and the lowest available price without insurance, including eligible Prime savings*. Your final price appears in your Pharmacy Cart.\n\nYour medication is delivered directly to your address, and you can manage future refills through your Amazon Pharmacy account.\n\nFor eligible prescriptions, you can turn on automatic refills to make it easier to receive your medication before you run out.\n\n## How do you send your prescription to Amazon Pharmacy?\n\nAsk your healthcare provider to send your prescription to Amazon Pharmacy, just as they would with any other pharmacy. You can also sign in to your Amazon Pharmacy account and request a transfer from your current pharmacy. \n\nOnce Amazon Pharmacy receives your prescription, a licensed pharmacist reviews it. You’ll be notified when it’s ready for you to place your order.\n\n![Hands holding Amazon Pharmacy prescription package and smartphone displaying Metformin details](https://assets.aboutamazon.com/dims4/default/bd7d63a/2147483647/strip/true/crop/3240x2160+300+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F1e%2Ff7%2F6aff5a094a57bc657c898f4d56ff%2Fpillpack-on-ap-packets-youtubeposter-1280x7201.jpg)\n\n- [Amazon Pharmacy announces updates to simplify medication management for millions of US customers](https://www.aboutamazon.com/news/retail/amazon-pharmacy-caregiver-medicare-pillpack)\n\n## What is PillPack from Amazon Pharmacy?\n\nFor customers managing multiple daily medications, [PillPack from Amazon Pharmacy](https://www.aboutamazon.com/news/retail/amazon-pharmacy-pillpack-feature) sorts eligible medications by date and time into convenient tear-away packets and delivers them directly to customers’ doors. \n\n[PillPack](https://pharmacy.amazon.com/pillpack) works with most insurance plans and is also available to eligible Medicare customers.\n\n## Where does Amazon Pharmacy deliver?\n\n![Image of hand pulling out a medication bottle from Amazon Pharmacy out of an open Amazon Prime cardboard box sitting on top of a kitchen countertop](https://assets.aboutamazon.com/dims4/default/bc83ffa/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fda%2Fbf%2F07f381464a26b9ccfc66da058b89%2Finline-0001-opening-box.jpg)\n\nAmazon Pharmacy offers free standard medication delivery to physical addresses in all 50 states. Most customers have access to [Same-Day or Next-Day Delivery](https://www.aboutamazon.com/news/amazon-prime/amazon-same-day-delivery), with eligibility determined by location and medication.\n\nSame-Day Delivery is currently available in more than 3,100 U.S. cities and towns, with [plans to expand to nearly 4,500 by the end of 2026](https://www.aboutamazon.com/news/retail/amazon-pharmacy-same-day-delivery-medication-expansion).\n\n![An image of a man smiling while holding a small white dog. There is a landscape behind him with a large, snow-capped mountain in the distance.](https://assets.aboutamazon.com/dims4/default/9535937/2147483647/strip/true/crop/1826x1217+37+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F57%2F31%2F944f961b4bf9a2f67fbdaf50fbb7%2Fdad-and-wookie.jpg)\n\n- [How Amazon Pharmacy helped my 73-year-old dad get medication delivered to his doorstep in rural Utah](https://www.aboutamazon.com/news/retail/how-i-signed-up-for-amazon-pharmacy)\n\n## Is Amazon Pharmacy only online?\n\nAmazon Pharmacy has more than [20 prescription kiosks](https://www.aboutamazon.com/news/retail/amazon-pharmacy-kiosks-one-medical) at select [One Medical](https://www.aboutamazon.com/news/retail/one-medical-review) clinics in California.\n\nAfter an in-person appointment, patients who receive an eligible prescription can complete their order online and pick up their medication from the on-site kiosk within minutes. The kiosks provide access to licensed pharmacists by video and dispense many commonly prescribed medications. \n\nControlled substances and medications requiring refrigeration are not available through the kiosks.\n\n## Is Amazon Pharmacy available in Spanish?\n\nYes. Amazon Pharmacy offers a complete end-to-end experience in Spanish. Features include:\n\n- **Medication information and updates in Spanish:** Customers can view medication information, prescription details, refill reminders, live order updates, and delivery notifications in Spanish. Every delivery also includes prescription documentation in Spanish.\n- **24/7 support in Spanish:** Licensed pharmacists are available by phone in Spanish 24/7. AI-powered chat support is also available in Spanish at any time.\n- **Caregiver support in Spanish:** Customers can use the Spanish-language experience to securely add a trusted caregiver who can coordinate prescriptions, set up refills, and manage health information from their own Amazon Pharmacy account at no additional cost.\n- **Upfront pricing in Spanish:** Customers can see whether their medication is available and what it will cost before checking out.\n\nCustomers whose Amazon.com language preference is set to Spanish will automatically see Amazon Pharmacy in Spanish. You can update your language preference at any time using the navigation bar on Amazon.com or by visiting [pharmacy.amazon.com](https://pharmacy.amazon.com).\n\n## What kinds of medications are available through Amazon Pharmacy?\n\n![overhead view of a woman holding a pillbox in one hand and taking a pill out with the other hand with a marble sink counter in the background and a pill bottle from amazon pharmacy sitting on top of the counter](https://assets.aboutamazon.com/dims4/default/c2ae3b0/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F26%2F41%2F85882f714dd4a9b935b0050dc82a%2Finline-0004-woman-taking-pills.jpg)\n\nAmazon Pharmacy offers a wide selection of generic and brand-name medications. Customers can search for a medication to confirm whether it is available and view available forms, strengths, pricing, and delivery options.\n\nAmazon Pharmacy also offers a growing selection of prescription [GLP-1 medications](https://www.aboutamazon.com/news/retail/amazon-glp1-management-program), including oral and injectable options for diabetes and weight management. Customers can compare available insurance and cash-pay prices before checkout, including eligible manufacturer-sponsored savings. Provider determines Rx eligibility.\n\n## How can you save with Amazon Pharmacy?\n\nAmazon Pharmacy offers several ways to save on prescription medications:\n\n- [**Automatic coupon savings**](https://pharmacy.amazon.com/coupons)**:** Eligible manufacturer-sponsored coupons are applied automatically at checkout—no clipping or codes required. These coupons have saved Amazon Pharmacy customers more than $400 million to date. Eligibility and savings vary by medication and customer, and no Prime membership is required.\n- [**Prime Rx**](https://www.amazon.com/primerx)**:** At no additional cost, Prime members can save up to 80% on prescriptions when paying without insurance. Prime Rx savings are available through Amazon Pharmacy and at nearly 60,000 participating pharmacies nationwide.\n- [**RxPass**](What%20is%20RxPass%20from%20Amazon%20Pharmacy%3F%20Here’s%20everything%20to%20know)**:** Prime members can subscribe to RxPass for $5 per month and receive all of their eligible medications from a list of 60 commonly prescribed generics for one flat monthly fee.\n\nRxPass and Prime Rx are not insurance and cannot be combined with insurance.\n\nAdditional eligibility requirements and restrictions apply.\n\n## What insurance does Amazon Pharmacy accept?\n\nAmazon Pharmacy accepts most insurance plans. New customers can check whether their plan is accepted when signing up, while existing customers can add or update their insurance information through their Amazon Pharmacy account.\n\nWhen you search for a medication, Amazon Pharmacy shows an estimated insurance price and a price without insurance. After your prescription is transferred, Amazon Pharmacy works with your insurance provider to obtain your copay before you place an order. Your insurance plan determines your copay.\n\n## How does Amazon Pharmacy protect your health data privacy?\n\n![Female pharmacist checking medicine inventory](https://assets.aboutamazon.com/dims4/default/c3bf5f3/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F8c%2F4b%2F8b33a1774f1fa309eafdb48436fa%2Fabout-amazon-inline-hero001-amazon-rxpass-pharmacy-amazon-pharmacy-2422-copy-81924608.jpg)\n\nAmazon Pharmacy is committed to maintaining customers’ privacy and takes its responsibility for safeguarding Protected Health Information (PHI) seriously. \n\nThe Health Insurance Portability and Accountability Act (HIPAA) governs how Amazon Pharmacy may use and disclose PHI, including medication history, medical conditions, and health insurance information. \n\nRead the [Amazon Health Services Notice of Privacy Practices](https://www.amazon.com/gp/help/customer/display.html?nodeId=GVUKSDLFD49P9GM2) to learn more about how PHI is used and disclosed and how you can access it.\n\n## How do you get started with Amazon Pharmacy?\n\nVisit [pharmacy.amazon.com](https://pharmacy.amazon.com) or open Amazon Pharmacy in the Amazon Shopping app to create your pharmacy profile, ask your healthcare provider, or request a transfer. Amazon Pharmacy will notify you when your prescription is ready to order.\n\nNext, learn more about [Amazon’s Health AI agent](https://www.aboutamazon.com/news/retail/amazon-health-ai-agent-one-medical).\n\n*Update: This story was originally published on February 9, 2023. It was updated on September 9, 2026, with new information about medication availability, delivery options, and Amazon Pharmacy’s Spanish-language experience.*\n\n**The Amazon Prime prescription savings benefit is not insurance and cannot be combined with insurance. Terms apply.*","publisher":{"@type":"Organization","name":"About Amazon","url":"https://www.aboutamazon.com","sameAs":["https://x.com/amazonnews","https://www.linkedin.com/company/amazon","https://www.instagram.com/amazonnews"],"logo":{"@type":"ImageObject","url":"https://assets.aboutamazon.com/bd/8f/88e7b0314cc2bd05b9de3155a0fe/amazon-news.svg"},"parentOrganization":{"@type":"Organization","name":"Amazon","url":"https://www.amazon.com","sameAs":["https://www.wikidata.org/wiki/Q3884","https://en.wikipedia.org/wiki/Amazon_(company)","https://x.com/Amazon"]}}}