![elderly person looking down at a tablet screen which shows a video of a clinician consulting during a health appointment](https://assets.aboutamazon.com/dims4/default/8680480/2147483647/strip/true/crop/1352x901+124+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F0f%2Fa3%2Fc6f633a2424f8ca0ed7d5fa70889%2Famazon-clininc-announcement-inline-v1-consultation.jpg) **Our position** At Amazon, we are focused on delivering choice, convenience, and continuity of care. Patients should have agency just like any other customer, and that requires choice—choice of health care services, choice of ways to access care, price transparency, and more. Convenience is important because it’s central to making what should be easy, easier, and if it’s easy, people will engage. Getting people to engage more in their health is the best way to get better outcomes. And we believe everyone needs and deserves the continuity of care that comes with having an ongoing relationship with a primary care provider. Policies that empower patients with choice, convenience, and continuity of care can improve the entire health care experience. That’s why we support policies that increase patient choice, such as message-based care, price transparency, and digital-forward tools to help customers effectively manage their care. We also support policies that make health care more convenient by reducing the time customers spend seeking care, like telehealth and home delivery of medications. We also advocate for policies that enable continuity of care by removing barriers so customers can treat their everyday health concerns wherever they are, at any time of day, such as increased access to primary care provided by nurse practitioners and physician associates. ![An image of a man smiling while holding a small white dog. There is a landscape behind him with a large, snow-capped mountain in the distance.](https://assets.aboutamazon.com/dims4/default/9535937/2147483647/strip/true/crop/1826x1217+37+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F57%2F31%2F944f961b4bf9a2f67fbdaf50fbb7%2Fdad-and-wookie.jpg) - [How Amazon Pharmacy helped my 73-year-old dad get medication delivered to his doorstep in rural Utah](https://www.aboutamazon.com/news/retail/how-i-signed-up-for-amazon-pharmacy) ![An image of a woman using a patch on her arm and looking at her phone. ](https://assets.aboutamazon.com/dims4/default/d394fc0/2147483647/strip/true/crop/2094x1396+193+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fea%2Fbf%2F525487bc4b2687760f47975224df%2Fpolaris-about-amazon-pr-1-1x-2480x1396.jpg) - [Amazon introduces new Health Condition Programs—here’s what you need to know and how to enroll](https://www.aboutamazon.com/news/retail/amazon-health-condition-programs) ![Pharmacist stocking shelves in drug store aisle](https://assets.aboutamazon.com/dims4/default/0037b54/2147483647/strip/true/crop/767x511+0+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fbd%2F3c%2F1866517b482fbc670888a9d3727c%2Fpharmacy-ai-21.jpg) - [5 ways Amazon is using AI to help transform health care](https://www.aboutamazon.com/news/retail/how-amazon-uses-ai-healthcare) ![Two smartphone screens showcasing a user experience using One Medical with Prime.](https://assets.aboutamazon.com/dims4/default/0890c4b/2147483647/strip/true/crop/2229x1486+206+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F95%2F2c%2F202d310f4581b8d48d0a1373f73b%2Fonemedical-hero.jpg) - [Amazon introduces new health care benefit for Prime members for only $9 a month (or $99 a year)](https://www.aboutamazon.com/news/retail/one-medical-amazon-prime-benefit) ![Two bottles of medication are on a table with an Amazon box next to them. The background is out of focus and two adults talk in a kitchen.](https://assets.aboutamazon.com/dims4/default/e97c4af/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Faa%2F66%2Fa5c3031e406fb75331cd0044c383%2Frxpass-hero-2000x1125.jpg) - [Introducing RxPass from Amazon Pharmacy, a $5 prescription subscription that helps Prime members who take multiple medications save time and money](https://www.aboutamazon.com/news/retail/introducing-rxpass-from-amazon-pharmacy-a-5-prescription-subscription-that-helps-prime-members-who-take-multiple-medications-save-time-and-money) ![Amazon and One Medical logo. ](https://assets.aboutamazon.com/dims4/default/6869b3a/2147483647/strip/true/crop/1350x900+125+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F57%2F45%2F2926ddd0434493f220612e03862f%2Famzn-om-lockup-about-amzn.png) - [One Medical joins Amazon to make it easier for people to get and stay healthier ](https://www.aboutamazon.com/news/company-news/one-medical-joins-amazon-to-make-it-easier-for-people-to-get-and-stay-healthier) ![Amazon Pharmacy branded pill bottles.](https://assets.aboutamazon.com/dims4/default/f5e6139/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F5f%2F69%2Fee6f616a471a8d15a164c4b3a47b%2Fpharmacycoupon-hero-2000x1125.jpg) - [Amazon Pharmacy patients can now automatically receive coupon savings on eligible medication purchases](https://www.aboutamazon.com/news/retail/amazon-pharmacy-coupons) ![A collage of an Amazon delivery drone on the left and a hand taking out a prescription bottle from an Amazon box. ](https://assets.aboutamazon.com/dims4/default/c7b5ec3/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fd6%2F44%2F13ed8fcb4c4c869c6105e3a27e8d%2Fhero.jpg) - [Get medications faster with drone delivery from Amazon Pharmacy](https://www.aboutamazon.com/news/retail/amazon-pharmacy-amazon-air-prescription-drone-delivery) ![A doctor listens to a patients heartbeat using a stethoscope at a health care clinic.](https://assets.aboutamazon.com/dims4/default/8fbd3ef/2147483647/strip/true/crop/1080x720+100+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F41%2Fad%2F9ee3ce0246619d9dde23099f5253%2Fyt-amazon-and-one-medical-prime-benefit.jpg) - [Amazon Health Services](https://assets.aboutamazon.com/16/ed/1ee471554b51bc666e6d36cf3115/amazon-health-services.pdf)