![Amazon Disaster Relief response to the flooding in Mexico showing volunteers on the ground distributing aid](https://assets.aboutamazon.com/dims4/default/4c9f690/2147483647/strip/true/crop/1350x900+125+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F39%2F04%2F2a497825456794e758e2486d6c6f%2Fabout-amazon-inline-aa-inline006-amazon-disasterrelief-denton-amazon-cdmx-36-0195-copy-7996x4498.jpg)

# How Amazon is helping flood-impacted communities in Mexico

*We are donating and delivering emergency supplies to impacted communities from our Disaster Relief hub in Mexico.*

![Red Cross Mexico Disaster Relief](https://assets.aboutamazon.com/dims4/default/aabc9be/2147483647/strip/true/crop/1600x900+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F55%2F85%2F3dae99314b8faeec0b53386cfe36%2Fcourtesy-of-cruz-roja-mexicana-supply-delivery.jpeg)
*Cruz Roja Mexicana*

Amazon is donating and delivering essential relief supplies to flood-impacted communities in Mexico in partnership with local nonprofits, including the Mexican Red Cross ([Cruz Roja Mexicana](https://www.cruzrojamexicana.org.mx/)) and a network of 60 food banks ([Bancos de Alimentos de Mexico](https://bamx.org.mx/)).

Torrential rain from Tropical Storms triggered deadly landslides and flooding across five Mexican states, including Veracruz, Puebla, Hidalgo, Queretaro and San Luis Potosi.

Amazon will donate and deliver supplies from our Disaster Relief hub near Mexico City, which is stocked with flood mitigation equipment, hygiene kits, and other essential items to support communities as quickly as possible after natural disasters strike. Our Mexico hub is [one of 15 hubs situated around the world](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal) to assist disaster-impacted communities.

Employee and partner safety is Amazon’s first priority when disasters strike. Dedicated teams work around the clock to provide alerts and up-to-date information when severe events like this occur to help inform our operational decisions.

“We remain committed to supporting our employees and the community impacted by these floods. We’re closely monitoring the situation and coordinating with relief organizations while encouraging everyone to prioritize safety and follow local emergency officials’ guidance,” said Amazon’s Head of Disaster Relief Abe Diaz.

Since 2017, Amazon has donated and delivered more than 30 million relief items in response to 200 natural disasters. Amazon recently provided support to communities after [floods in central Texas](https://www.aboutamazon.com/news/community/central-texas-flood-amazon-disaster-relief), [wildfires in California](https://www.aboutamazon.com/news/community/los-angeles-wildfires-california-amazon-disaster-relief), and [hurricanes](https://www.aboutamazon.com/news/community/hurricane-helene-amazon-disaster-relief) in the southeastern U.S.

Learn more about how [Amazon helps communities after natural disasters](https://www.aboutamazon.com/impact/community/disaster-relief).

![Amazon Disaster relief workers setting up satellite communications in rural area](https://assets.aboutamazon.com/dims4/default/ae85eba/2147483647/strip/true/crop/1688x1125+313+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F61%2F59%2Fbd70de23405d87ee12f07f7e9966%2Fabout-amazon-hero-hero001-aa-disasterrelieftraining-amazon-tight-pgk-09.jpg)

- [How Amazon’s rapid response technology systems help communities recover faster](https://www.aboutamazon.com/news/community/amazon-disaster-relief-technology-kits-recovery)

![Amazon Disaster Relief response to the flooding in Mexico showing volunteers on the ground distributing aid](https://assets.aboutamazon.com/dims4/default/f3a5571/2147483647/strip/true/crop/2000x1125+0+0/resize/767x431!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fd3%2Fd5%2F55744f4d420aac153277be4e1749%2Fabout-amazon-hero-aa-hero001-amazon-disasterrelief-denton-amazon-cdmx-21-9714-copy-8081x4545.jpg)

Amazon has donated and delivered more than 13,000 emergency supplies to flood-impacted communities in Mexico in partnership with local nonprofits.

The supplies—including tarps, hygiene kits, and debris and flood cleanup equipment—are helping hard-to-reach communities deal with devastating losses after floods, including lost loved ones, destroyed homes, and impassable roads. The damage triggered by torrential rain and landslides extends across five Mexican states, including Veracruz, Puebla, Hidalgo, Querétaro, and San Luis Potosí.

“We stand with everyone affected by this terrible disaster,” said Diego Méndez de la Luz, director of operations at Amazon Mexico. “Hours after the floods, we started quickly mobilizing our products, our people, and our resources to help communities recover as soon as possible. Personally, as a proud Veracruz native who spent much of my childhood in the Huasteca region, I am honored to support these efforts and grateful for what our organization is willing to contribute.”

A newly opened Disaster Relief hub near Mexico City was essential for Amazon to donate and deliver essential items hours after the floods hit. The hub is stocked with essential items to support communities as quickly as possible in the aftermath of natural disasters. It’s [one of 15 hubs situated around the world](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal) to assist disaster-impacted communities. Opened in February, the Mexico hub previously supported communities after a severe thunderstorm flooded many parts of the state of Tamaulipas in April.

## Amazon is working with local nonprofits to get help where it’s needed most

Amazon is working closely with the Mexican Red Cross ([Cruz Roja Mexicana](https://www.cruzrojamexicana.org.mx/)), Centro Nacional de Apoyo para Contingencias Epidemiológicas y Desastres ([CENACED](https://connectingbusiness.org/ourwork/mexico)), and a network of 60 food banks ([Bancos de Alimentos de Mexico](https://bamx.org.mx/)) to serve communities impacted by the latest severe floods. Hundreds of communities are cut off from the rest of the country after roads and bridges collapsed.

In addition to donating and delivering supplies, Amazon employees are volunteering as relief coordinators, packaging essential items, and supporting our nonprofit partners. Amazon will continue to provide support to our neighbors in need in the coming days and weeks.

Since 2017, Amazon has donated and delivered more than 30 million relief items to support people impacted by more than 200 disasters worldwide. [Learn more about our disaster relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief).

![American Red Cross volunteer carrying green tarps in warehouse](https://assets.aboutamazon.com/dims4/default/2e62ab3/2147483647/strip/true/crop/1688x1125+156+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F9e%2F43%2Faee1b64c4b2f817b1bb819ac13a0%2Famerican-red-cross-volunteer-with-tarp.jpg)

- [How Amazon partners with the American Red Cross to make a difference](https://www.aboutamazon.com/news/community/how-amazon-supports-american-red-cross)

![Disaster relief operations in Mexico City; Volunteers in orange vests sorting donations in large warehouse](https://assets.aboutamazon.com/dims4/default/a5887b2/2147483647/strip/true/crop/8148x4584+0+0/resize/767x432!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F80%2F2c%2Fbe03e63849e38e544fab3f43ea1e%2Fdenton-amazon-cdmx-04-0577.jpg)
*Amazon volunteers prepare emergency supplies to help hundreds of communities recover from devastating floods in central and southeastern Mexico in 2025.*

Amazon has donated and delivered more than 17,000 emergency supplies to help hundreds of communities recover from devastating floods in central and southeastern Mexico. The floods took dozens of lives and destroyed homes, businesses, and infrastructure across five Mexican states in October.

More than 260 volunteers from Amazon contributed to relief efforts, packing boxes of food and emergency supplies to help their neighbors. After tropical storms unleashed torrential rain and landslides, more than 100 communities were completely inaccessible by road for days. Amazon partnered with five local nonprofits to provide aid to the hardest hit communities, including the cities of Poza Rica and Alamo.

Our emergency donations included equipment to clear blocked roads, tarps to protect damaged homes, and food for displaced families. We worked with more than 200 food banks across impacted states to distribute more than 2,000 boxes of food. Each box held enough food to support a family of four for up to 10 days.

Amazon’s wide-ranging support efforts in Mexico were coordinated with five trusted local nonprofits, including:

- [Bancos de Alimentos de Mexico](https://bamx.org.mx/)
- [Cruz Roja Mexicana](https://www.cruzrojamexicana.org.mx/)
- [Centro Nacional de Apoyo para Contingencias Epidemiológicas y Desastres, A.C.](https://unidosporellxs.org.mx/)
- [Comite de Ayuda a Desastres y Emergencias Nacionales, A.C.](https://cadena.ngo/)
- [International Organization for Migration](https://www.iom.int/)

[Cruz Roja Mexicana](https://www.cruzrojamexicana.org.mx/) described support from Amazon and others as vital to the overall flood recovery efforts.

“Every item delivered represents the possibility of recovering faster and with dignity. Together, we have reached where help is needed most,” said Carlos Freaner Figueroa, Cruz Roja Mexicana’s national president.

A newly opened Disaster Relief hub near Mexico City made it possible for Amazon to donate and deliver essential items hours after the floods hit central and southeastern Mexico. The hub is stocked with essential items to support communities as quickly as possible in the aftermath of natural disasters. It’s [one of 15 hubs situated globally near disaster-prone areas](https://www.aboutamazon.com/news/community/amazon-disaster-relief-programs-hubs-portal). Opened in February, the Mexico hub previously supported communities after a severe thunderstorm flooded many parts of the state of Tamaulipas in April.

Since 2017, Amazon has donated and delivered more than 30 million relief items to support people impacted by more than 200 disasters worldwide. [Learn more about our disaster relief efforts](https://www.aboutamazon.com/impact/community/disaster-relief).

![Disaster Relief and response by Amazon in Alaska](https://assets.aboutamazon.com/dims4/default/4cd24c7/2147483647/strip/true/crop/8019x5346+743+0/resize/300x200!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fef%2Fd9%2F68869b6b449c89f44eab33b07c34%2Falaska-prime-air-delivery-typhoon-102025.jpg)

- [How Amazon is supporting coastal communities in Alaska after Typhoon Halong](https://www.aboutamazon.com/news/community/alaska-typhoon-halong-amazon-disaster-relief)