# Customer reviews

![Here’s how Amazon's AI-generated review highlights help you make better shopping decisions](https://assets.aboutamazon.com/dims4/default/717ff2a/2147483647/strip/true/crop/2000x1125+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F33%2F89%2Fd96546fd4b9d88b7f84a0138c854%2Fabout-amazon-hero-aa-july2024-howtoreviewhighlights-standard-hero-v1-600kb-2000x1125.jpg)
- [Here’s how Amazon's AI-generated review highlights help you make better shopping decisions](https://www.aboutamazon.com/news/retail/amazon-ai-generated-review-highlights)
![8 ways Amazon is using generative AI to make life easier, from a more conversational Alexa to a better reviews experience](https://assets.aboutamazon.com/18/2d/3b2d31164201b74cf57ac1fb326d/thumbnail.jpg)
- [8 ways Amazon is using generative AI to make life easier, from a more conversational Alexa to a better reviews experience](https://www.aboutamazon.com/news/innovation-at-amazon/how-amazon-uses-generative-ai)
![How Amazon continues to improve the customer reviews experience with generative AI](https://assets.aboutamazon.com/dims4/default/cb04c35/2147483647/strip/true/crop/2000x1125+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F23%2F12%2F48d87a484f3da7f389ae819e1522%2Fhero-02-woman-reviewingalt.jpg)
- [How Amazon continues to improve the customer reviews experience with generative AI](https://www.aboutamazon.com/news/amazon-ai/amazon-improves-customer-reviews-with-generative-ai)
![A blueprint for private and public sector partnership to stop fake reviews](https://assets.aboutamazon.com/dims4/default/b381363/2147483647/strip/true/crop/2000x1125+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F48%2Fc2%2F2242837e419987ca7399a4880d85%2Fblueprinttrustworthreviews-hero-2000x1125.jpg)
- [A blueprint for private and public sector partnership to stop fake reviews](https://www.aboutamazon.com/news/policy-news-views/how-amazon-is-working-to-stop-fake-reviews)
![Customers acknowledge Amazon with high marks in The Axios Harris Poll 100](https://assets.aboutamazon.com/dims4/default/f62cf7d/2147483647/strip/true/crop/2000x1277+0+0/resize/1164x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fba%2Fe8%2Fafadc0c24901b9e4b792d9ee5c9c%2Fmc-2200.jpg)
- [Customers acknowledge Amazon with high marks in The Axios Harris Poll 100](https://www.aboutamazon.com/news/company-news/customers-acknowledge-amazon-with-high-marks-in-the-axios-harris-poll-100)
![Words of gratitude amid the COVID-19 pandemic](https://assets.aboutamazon.com/dims4/default/178b26b/2147483647/strip/true/crop/4160x2340+0+0/resize/1320x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F9e%2F37%2F97fc4b70454baeb648fb69501ad6%2F20200425-132112.jpg)
- [Words of gratitude amid the COVID-19 pandemic](https://www.aboutamazon.com/news/community/words-of-gratitude-amid-the-covid-19-pandemic)
![Real stories of how Alexa helps make life better](https://assets.aboutamazon.com/dims4/default/275f7e3/2147483647/strip/true/crop/2000x1500+0+0/resize/991x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F5c%2Fb0%2F0f86744f483aad6e6f9cb94feb66%2Falexa-mom-and-daughter.jpg)
- [Real stories of how Alexa helps make life better](https://www.aboutamazon.com/news/devices/real-stories-of-how-alexa-helps-make-life-better)
![Behind the scenes with Amazon's Home business](https://assets.aboutamazon.com/dims4/default/ab308e9/2147483647/strip/true/crop/2000x1066+0+0/resize/1320x704!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F90%2F10%2Ff3f82304439c86f0942d255b1871%2F005a-rvt-4-fallloft.jpg)
- [Behind the scenes with Amazon's Home business](https://www.aboutamazon.com/news/retail/behind-the-scenes-with-amazons-home-business)
![Introducing Amazon 4-star ](https://assets.aboutamazon.com/dims4/default/bea3e9f/2147483647/strip/true/crop/2000x1333+0+0/resize/1115x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2Fba%2F22%2Fac8eeec14b82a227cceb2c8fd3cc%2F20180913amznfourstar-blog-50.JPG)
- [Introducing Amazon 4-star ](https://www.aboutamazon.com/news/retail/introducing-amazon-4-star)
![Results are in: This Year in Books 2017 ](https://assets.aboutamazon.com/dims4/default/ad26814/2147483647/strip/true/crop/1440x650+0+0/resize/1320x596!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F83%2F05%2Fb1bfa672462d8f06c098c0cff960%2F2017-this-year-in-books-hero-r.jpg)
- [Results are in: This Year in Books 2017 ](https://www.aboutamazon.com/news/books-and-authors/results-are-in-this-year-in-books-2017)
![Update on customer reviews](https://assets.aboutamazon.com/dims4/default/4b05337/2147483647/strip/true/crop/5330x3553+0+0/resize/1115x743!/quality/90/?url=https%3A%2F%2Fassets.aboutamazon.com%2F7b%2Fd7%2Fcb8b81f248fe8850c4c1a9feafe1%2F20170628fulfillmentcenterbwi2-js-29.JPG)
- [Update on customer reviews](https://www.aboutamazon.com/news/innovation-at-amazon/update-on-customer-reviews)