The heart and soul of Amazon’s Operations are the employees and business partners who work year round to deliver smiles to our customers. As we enter the holiday season, we wanted to share a sneak peek into our world and introduce some of the incredible individuals who contribute to delivering upon Amazon’s customer promise every day of the year.

Hear stories from people including three generations of the same family, all at different stages of their lives, but who have found common ground working our last mile network. Meet a former teacher turned Delivery Service Partner who hired many of his students. And, learn how a military veteran who spent 27 years in the U.S. Army has transitioned to civilian life with Amazon and more.