Another Black Friday and Cyber Monday is behind us. I’ve seen a lot over 22 peak holiday seasons at Amazon but nothing as inspiring as the grit and determination shown by all the teams in 2020—whether it’s our tech teams, our operators, drivers, fulfillment employees, sortation and store associates, customer service teams, and so many others. I'm in awe of the dedication as we serve our communities together in a time of great need.

We've announced previous commitments to our safety programs, including rapidly rolling out onsite COVID-19 testing at our sites, and confirmed $500 million in additional bonuses this holiday season bringing our total spend on special bonuses and pay incentives to over $2.5 billion in 2020. As always, we will continue to do all we can to support our teams this holiday and beyond.

This note is to say thank you. For all Amazonians doing incredible work to deliver for customers around the world, we appreciate you so much.

Dave

Text graphic that says "Workplace Safety: Our top priority is ensuring the health and safety of our employees, and we expect to invest approximately $10 billion in 2020 on COVID-19-related initiatives to keep employees safe and get products to customers. This includes investments related to COVID-19 safety measures such as personal protective equipment, enhanced cleaning of our facilities, processes that allow for effective social distancing, higher wages for hourly teams, and developing our own COVID-19 testing capabilities."
Text graphic that says "$15 Pay Plus Benefits: Every Amazon job includes starting pay of at least $15 per hour, more than double the federal minimum wage, and great benefits. Comprehensive benefits begin the first day on the job for employees and eligible family members, including domestic partners and their children. Benefits include health care coverage, ways to save for the future, up to 20 weeks of paid parental leave, and access to company-funded upskilling programs."
Text graphic that says "Creating Jobs: Creating high-quality jobs is fundamental to delighting our customers. Over the past decade, no other U.S.-based company created more jobs than Amazon. Our investments have led to the creation of over 2.7 million jobs—from over 800,000 direct hires in the U.S. to hundreds of thousands of jobs created by our selling partners and companies benefiting from the ripple effect of our investments."
Text graphic that says "Free Skills Training: Our $700 million commitment to create and offer training opportunities for Amazon employees is called Upskilling 2025. We’re supporting employees in our corporate offices, tech hubs, fulfillment centers, retail stores, and transportation network, providing access to skills that will help them move into more highly-skilled and higher-paying roles."
Text graphic that says "$2.5B in Front-line Employee Bonuses, We are investing over $750 million in additional pay for our front-line hourly workforce—in the fourth quarter of 2020—on top of our industry-leading $15 national minimum wage. This brings our total spent on special bonuses and incentives for our teams globally to over $2.5 billion in 2020, including a $500 million thank you bonus earlier this year."
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