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Inclusive Experiences and Technology: Commitment to customers
From deliveries at the front door to satellites in space, Amazon drives inventive and accessible solutions that serve customers around the world. In everything we do, we start with our customers, building devices and services for our broad customer base.
  • Amazon MGM Studios logo on dark backdropAmazon MGM Studios and The Writers Guild Foundation team to support emerging TV writers
    Amazon MGM Studios and The Writers Guild Foundation team to support emerging TV writers
    2025 Cohort of the Writers’ Access Support Staff Training Program Announced
  • Photograph of Michael Forzano sitting on a couch in his living room petting his guide dog. In the background is a Fire TV with captions displayed.Amazon's Fire TV expands Audio Streaming for Hearing Aids to Cochlear implants
    Amazon's Fire TV expands Audio Streaming for Hearing Aids to Cochlear implants
    Amazon and Cochlear collaborate to pioneer a solution that brings delight to the TV watching experience for people globally who use hearing implants.
  • Small business owner of Blue Henry dried fruit standing behind her product and a glass of champagne. How Amazon is supporting small businesses
    How Amazon is supporting small businesses
    Amazon is providing opportunity, tools, and services to help selling partners and small businesses reach hundreds of millions of customers around the world.
  • An image of the campus detail described aboveAmazon MGM Studios joins Entertainment Industry College Outreach Program
    Amazon MGM Studios joins Entertainment Industry College Outreach Program
    Making inclusive choices behind the camera and in the boardroom ensures we are delivering meaningful, authentic content to our customers around the world.
  • A collage of 2 images: a woman adjusting her hearing aid and Reading Ruler on Kindle.12 ways Amazon is making products more accessible for customers with disabilities
    12 ways Amazon is making products more accessible for customers with disabilities
    Amazon has been working to make its devices and services accessible to everyone for a decade, and the company is just getting started.
  • Stylish home entertainment setup with wooden shelves and Fire TV interface3 ways Amazon is making Fire TV more accessible for customers with disabilities
    3 ways Amazon is making Fire TV more accessible for customers with disabilities
    Amazon is introducing new accessibility updates, including a Dual Audio feature, expanded hearing aid support, and new tactile device packaging.
  • TV screen showing Dialogue Boost drop down menu: English Dialogue Boost High is selected.Prime Video launches a new accessibility feature that makes it easier to hear dialogue in your favorite movies and series
    Prime Video launches a new accessibility feature that makes it easier to hear dialogue in your favorite movies and series
    Dialogue Boost is an innovation that lets you self-select dialogue volume levels to suit your needs on any device with Prime Video.
  • Two individuals contemplating and in conversationHow 3 small businesses use PartyRock, a free generative AI tool from AWS, to help customers
    How 3 small businesses use PartyRock, a free generative AI tool from AWS, to help customers
    Local entrepreneurs in Seattle learn how to build apps in minutes and save time on their day-to-day tasks thanks to PartyRock, a free generative AI tool from Amazon Web Services.
  • A photo of two Compac Industries employees observing material in a factory.10 things to know about Amazon’s 2023 Small Business Empowerment Report
    10 things to know about Amazon’s 2023 Small Business Empowerment Report
    In 2023, independent sellers in the U.S. grew sales to more than 4.5 billion items—an average of selling 8,600 items every minute—and averaged more than $250,000 in annual sales.
  • Collage of vibrant headshots showcasing actors in the shows in this articleThe stars of Prime Video’s ‘Rings of Power,' 'The Boys,' and more tease exciting surprises at Essence Fest
    The stars of Prime Video’s ‘Rings of Power,' 'The Boys,' and more tease exciting surprises at Essence Fest
    Plus, get buzzy updates on ‘Cross’ from star Aldis Hodge, and ‘Tyler Perry’s Divorce in the Black' from leads Meagan Good and Cory Hardrict.
  • Amazon boxes stacked outside in South AfricaAmazon launches Amazon.co.za in South Africa
    Amazon launches Amazon.co.za in South Africa
    Customers in South Africa can now shop from a wide variety of local and international brands, take advantage of great prices, and enjoy same-day and next-day delivery.
  • A photo of Matthew Williams, senior program manager on Amazon’s Global Military Affairs team, shaking hands with a U.S. veteran in a wheelchair in their home.A veteran shares how Amazon’s Program Honor supports the military community
    A veteran shares how Amazon’s Program Honor supports the military community
    Veteran and Amazon employee, Mike Williams shares how he helps support veterans with disabilities and address homelessness and mental health.
  • Amazon ULA rocket launch for Project KuiperHow Amazon designed Project Kuiper to promote safe, sustainable operations in space
    How Amazon designed Project Kuiper to promote safe, sustainable operations in space
    Amazon is committed to building a sustainable business for our customers, communities, and the world, and this focus extends to Project Kuiper.
  • Amazon delivers to customers in favelas across BrazilWatch how Amazon delivers to customers in favelas across Brazil
    Watch how Amazon delivers to customers in favelas across Brazil
    In Paraisópolis, the second largest favela in São Paulo, customers can get their Amazon packages quickly, thanks to a logistics network that relies on AI and ML to deliver to these vulnerable communities—places where most online retailers don’t offer package delivery.
  • An image of ASL interpreters at the Amazon Music Live concert series7 things sign language interpreters want you to know about their work interpreting concerts for ‘Amazon Music Live’
    7 things sign language interpreters want you to know about their work interpreting concerts for ‘Amazon Music Live’
    We met with sign language interpreters who helped make the ‘Amazon Music Live’ concert series more accessible. Here’s what they want you to know about their work.
  • An image of a man in a wheelchair at home with his dogThese Amazon employees are on a mission to build a more accessible world through technology
    These Amazon employees are on a mission to build a more accessible world through technology
    Meet the teams working to make more effective tools for customers and employees with—and without—disabilities.
  • A photo of Adrian Zhang, co found of The Woobles, packaging shipping boxes.Amazon supports and celebrates entrepreneurs for National Small Business Week—and every day
    Amazon supports and celebrates entrepreneurs for National Small Business Week—and every day
    Amazon cosponsored National Small Business Week for the fifth consecutive year.
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