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Inclusive Experiences and Technology: Commitment to customers
From deliveries at the front door to satellites in space, Amazon drives inventive and accessible solutions that serve customers around the world. In everything we do, we start with our customers, building devices and services for our broad customer base.
  • A photo of two Compac Industries employees observing material in a factory.
    10 things to know about Amazon’s 2023 Small Business Empowerment Report
    In 2023, independent sellers in the U.S. grew sales to more than 4.5 billion items—an average of selling 8,600 items every minute—and averaged more than $250,000 in annual sales.
    Read more
  • Amazon boxes stacked outside in South Africa
    Amazon launches Amazon.co.za in South Africa
    Customers in South Africa can now shop from a wide variety of local and international brands, take advantage of great prices, and enjoy same-day and next-day delivery.
    Read more
  • A photo of Matthew Williams, senior program manager on Amazon’s Global Military Affairs team, shaking hands with a U.S. veteran in a wheelchair in their home.
    A veteran shares how Amazon’s Program Honor supports the military community
    Veteran and Amazon employee, Mike Williams shares how he helps support veterans with disabilities and address homelessness and mental health.
    Read more
  • Small business owner of Blue Henry dried fruit standing behind her product and a glass of champagne.
    How Amazon is supporting small businesses
    Amazon is providing opportunity, tools, and services to help selling partners and small businesses reach hundreds of millions of customers around the world.
    Read more
  • Two individuals contemplating and in conversation
    How 3 small businesses use PartyRock, a free generative AI tool from AWS, to help customers
    Local entrepreneurs in Seattle learn how to build apps in minutes and save time on their day-to-day tasks thanks to PartyRock, a free generative AI tool from Amazon Web Services.
    Read more
  • Amazon ULA rocket launch for Project Kuiper
    How Amazon designed Project Kuiper to promote safe, sustainable operations in space
    Amazon is committed to building a sustainable business for our customers, communities, and the world, and this focus extends to Project Kuiper.
    Read more
  • Amazon delivers to customers in favelas across Brazil
    Watch how Amazon delivers to customers in favelas across Brazil
    In Paraisópolis, the second largest favela in São Paulo, customers can get their Amazon packages quickly, thanks to a logistics network that relies on AI and ML to deliver to these vulnerable communities—places where most online retailers don’t offer package delivery.
    Read more
  • An image of a man in a wheelchair at home with his dog
    These Amazon employees are on a mission to build a more accessible world through technology
    Meet the teams working to make more effective tools for customers and employees with—and without—disabilities.
    Read more
  • An image of ASL interpreters at the Amazon Music Live concert series
    7 things sign language interpreters want you to know about their work interpreting concerts for ‘Amazon Music Live’
    We met with sign language interpreters who helped make the ‘Amazon Music Live’ concert series more accessible. Here’s what they want you to know about their work.
    Read more
  • Stylish home entertainment setup with wooden shelves and Fire TV interface
    3 ways Amazon is making Fire TV more accessible for customers with disabilities
    Amazon is introducing new accessibility updates, including a Dual Audio feature, expanded hearing aid support, and new tactile device packaging.
    Read more
  • A photo of Adrian Zhang, co found of The Woobles, packaging shipping boxes.
    Amazon supports and celebrates entrepreneurs for National Small Business Week—and every day
    Amazon cosponsored National Small Business Week for the fifth consecutive year.
    Read more
  • A collage of 2 images: a woman adjusting her hearing aid and Reading Ruler on Kindle.
    Amazon’s 8 most helpful accessibility features, including Reading Ruler and Dialogue Boost on Prime Video
    Amazon has been working to make its products accessible to everyone for a decade, and the company is just getting started.
    Read more
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