Delivery and Logistics
Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company. Together, we create, we build, and we take ownership for what we do—whether we’re developing new technology in-house, launching an Amazon fulfillment center, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers.
We’ve spent more than two decades building an operations and transportation network that provides fast, reliable delivery for customers and a great place to work for employees and partners. Learn more about the people and processes powering our deliveries every day.
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Torazz, a delivery driver for Amazon, goes on a behind-the-doors tour of his van and shows everything from safety features and where he keeps his snacks to how he stores packages. -
Discover how a new Amazon facility in Okinawa, Japan is helping karate instructors and other locals celebrate their culture with faster deliveries. -
Introducing Brianna, Edie, Francisco, Jack, Ladaysa, and Claudiu—a few of the drivers for Amazon who went above and beyond to help those in need. -
Customers can say “Alexa, thank my driver,” and the driver of their most recent delivery will be notified of their gratitude. -
Sail on a World War II patrol boat as Amazon delivers to Monhegan, a small island off Maine’s coast. Watch the video to learn how the people powering Amazon’s delivery network get packages to this remote island. -
Tradition and innovation meet on the journey of an Amazon package as it travels through the canals of the Venetian Lagoon. -
After four years of building and innovating, the Delivery Service Partner program has helped nearly 3,000 entrepreneurs scale their businesses, employ 275,000 drivers, and deliver more than 10 million customer packages per day. -
Frying Pan Tower—more than 30 miles off the coast of North Carolina—is a piece of history that volunteers work to save from being claimed by the ocean. Learn how the people powering Amazon’s delivery network get packages to this remote landmark. -
Amazon’s fulfillment and delivery network is prepared to provide fast delivery for customers and help selling partners grow their businesses. -
Innovative driver-safety technology enhances on-road experience and helps eliminate navigational challenges. -
A new hands-on, accelerated career advancement program empowers drivers and Amazon DSP associates to take their passion for business ownership to the next level, awarding graduates with a $30,000 grant. -
You've probably heard of package delivery by moped, robot, or bicycle, but what about a delivery on skis? -
Amazon Delivery Service Partners share their stories about getting into the business. -
Meet Debo-san, who pursues his passion and preserves tradition in Hokkaido, the remote and northernmost island of Japan’s four main islands. -
Meet Jaren Kirkland, a young Amazon Delivery Service Partner and owner of Duality Ventures.
Amazon's small business transportation providers drive a safe network
Thousands of drivers and small business owners make up Amazon's middle mile and last mile transportation networks.