What We Do / Delivery and Logistics

Delivery and Logistics

Our Operations and award-winning Customer Service teams are at the heart of Amazon’s mission to be Earth’s most customer-centric company. Together, we create, we build, and we take ownership for what we do—whether we’re developing new technology in-house, launching an Amazon fulfillment center, or delighting our customers by delivering packages directly to them. We’re constantly creating the ideas, services, and products that make life easier for millions of customers.
An image of a man closing the back of an Amazon delivery truck that is loaded with Amazon boxes inside of it.
We’ve spent more than two decades building an operations and transportation network that provides fast, reliable delivery for customers and a great place to work for employees and partners. Learn more about the people and processes powering our deliveries every day.

Amazon's small business transportation providers drive a safe network

Thousands of drivers and small business owners make up Amazon's middle mile and last mile transportation networks.
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