How to tour an Amazon fulfillment center
Anyone can schedule a free in-person tour at more than 50 sites across 12 countries.
Collaborative robots and new technology help sort and move billions of products and packages each year, improving employee safety across our operations network. These automation systems and the latest in AI assist our employees as they delivery safely and fast for customers. Many new categories of jobs now exist at Amazon because of the technology we've deployed at our sites.
We partner with a network of delivery businesses (Delivery Service Partners), a community of independent contractors (Amazon Flex), and small business owners, like coffee shops or florists (Hub Delivery) to deliver millions of packages to our customers each day.
Same-Day Delivery gives Prime members access to millions of items for delivery within hours, from everyday essentials like laundry detergent and batteries to electronics, home and kitchen goods, toys, books, games, and more. We’re always innovating to bring the convenience of fast, free delivery to more and more Prime members worldwide, regardless of whether they live in a large city or a smaller community.
We support customers around the globe, advocating for them through phone, email, and chat services 24/7. We also build world-class systems and innovative self-service solutions that are used by millions of customers each day on Amazon’s websites, shopping apps, and through Amazon’s family of digital products such as Kindle, Echo, and Alexa.
Our newest delivery program safely delivers packages to customers in 30 minutes or less using unmanned aerial vehicles, also called drones. Prime Air secured FAA permissions to operate beyond visual line of sight, which helps as we set out to achieve our goal of delivering 500 million packages, per year, by drone, by the end of this decade.
Amazon’s most unique delivery locations around the world
See some of the most unique and remote locations around the globe that Amazon delivers to customers—and the incredible people and partners powering those deliveries.
Latest Operations and Transportation news
Get a special peek at how I help process your packages, while helping my (human) co-workers work better, too.
Amazon unveiled a next-generation Proteus robot and more ultra-fast delivery options, plus a European fulfillment workforce expansion.
Amazon is committed to decarbonizing its delivery fleet and has rolled out more than 30,000 custom electric delivery vans across the U.S.
The new Proteus and additional robotics expansions in Europe are designed to support employees by taking on physically strenuous tasks.
Built on advances in robotics, engineering, and physical AI, Vulcan is making our workers’ jobs easier and safer while moving orders more efficiently.
These nine robots help make employees' jobs safer and more productive by handling physically demanding tasks, freeing up time for skilled technical roles.
From demand forecasting to specialized delivery vehicles, here’s how Amazon is bringing faster delivery speeds for a better shopping experience.
Here’s how Amazon fulfillment centers and delivery stations prepare for big shopping events like Prime Day.
