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Track your packages in real time.
Through Amazon’s Map Tracking feature, you can keep an eye on your upcoming deliveries in the Amazon shopping app and through Amazon.com in real time when the driver is close. Just select Track Package from Your Orders page or from your shipment confirmation email.
Through the app and website, you can provide specific instructions to delivery drivers, letting them know where at your home they should hide your package away from prying eyes.
Amazon Day givesPrime members the ability to choose a designated day for weekly package delivery. This is a convenient way to select when and how packages arrive at your doorstep.
Amazon Lockers and Counters offer convenient and secure package pickup at thousands of locations in the U.S., including retail stores, convenience stores, apartment buildings, and grocery stores, like Whole Foods Market. Find a location near you. This is also a great option if you’re traveling or want to keep gifts a secret from friends and family in the same household.
Consider providing tracking details with friends and family through Amazon Share Tracking, which allows you to share a link to tracking information via SMS, email, or messaging apps.
This feature provides visual delivery confirmation, showing you your packages were safely delivered by an Amazon Delivery Service Partner Delivery Associate or Flex Delivery Partner.
You can receive package alerts on Ring Video Doorbells with a Ring Protect subscription. Use Two-Way Talk to speak directly with delivery drivers.
Embrace the power of modern gadgets with Amazon Key In-Garage Delivery, which allows eligible Prime members to conveniently and securely receive deliveries safely in their garage. In-Garage Delivery is an exclusive Prime member benefit and available in more than 5,000 cities across the U.S. To get started, link your garage to Amazon Key in the Amazon shopping app and turn on In-Garage Delivery. After adding items to your cart, select In-Garage Delivery at checkout to receive Amazon packages and groceries inside your garage.
Amazon Estimated Delivery Window provides a two- to four-hour estimated delivery window to help you plan your day and ensure you’re home to receive your delivery.
Amazon Customer Service is available 24/7 via the app and website for any delivery-related issues. We want to help keep your deliveries safe during the holidays and always.
