Your questions, answered
Our fulfillment network includes more than 175 locations across the world. Learn more about what it’s like inside our fulfillment centers through these frequently asked questions.
We get a lot of questions about our fulfillment network and answer the top hits below.

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Tour an Amazon fulfillment center

See the magic that happens after you click ‘buy’ on Amazon.com by touring one of our fulfillment centers and seeing first-hand how we deliver for our customers. Search for a location and book for yourself or for groups of up to ten people (over 6 years of age, please). Let's start with your email address so we can contact you about your reservation.

Have a question? Please email us at tours@amazon.com.

 

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Find a tour near you
First, search for or select a fulfillment center location near you, or near somewhere you plan to travel. Then let us know how many people you'd like in your group. We'll find the upcoming dates and times available for your group size.
Frequently asked questions
  • What is a fulfillment center?
    We call our warehouses fulfillment centers because the entire process is fulfilled from start to finish—inventory comes in from manufacturers and is shipped out directly to customers.
  • How many fulfillment and sortation centers are there globally?
    Amazon has more than 175 fulfillment centers across the globe enabling us to offer fast shipping to our customers. We have more than 110 in North America and more than 40 fulfillment centers across Europe.
  • How many associates work in fulfillment centers?
    Amazon operations has more than 250,000 employees globally.
  • How big are fulfillment centers?
    Amazon’s fulfillment centers range in size from about 400,000 – 1,000,000 square feet.
  • How many inventory items are inside your fulfillment centers?
    We ship millions and millions of items from our fulfillment centers.
  • How many types of fulfillment centers are there?
    Amazon has multiple building types for flexibility within our network.
  • How many employees work at each fulfillment center?
    It varies by location.
  • How do Amazon sortation centers work?
    At sort centers, customer orders are sorted by final destination and consolidated onto trucks for faster delivery. In a single day, a typical Amazon sort center will sort tens of thousands of customer packages.
  • What type of training does Amazon offer to new employees in the fulfillment center?
    We offer a variety of training to ensure the safety of our employees. See more at our Training pages.
  • What types of jobs do you generally hire for?
    We hire for positions from picking, packing and shipping customer orders to facilities technicians to HR members. In addition to competitive wages, we also offer employees
    comprehensive benefits starting on day one, and innovative programs like Career Choice, which pre-pays 95% of the cost for books and tuition for courses in in-demand fields.
  • Where can a candidate go to get more information?
    Applicants can learn more and apply at www.amazondelivers.jobs.
  • What qualities are you looking for in candidates?
    We look for enthusiastic, hardworking individuals who have a commitment to customer service.
  • Do the fulfillment centers employ individuals with disabilities?
    Yes, we are an equal opportunity employer.
  • Is it safe to work in a fulfillment center?
    The top priority of our fulfillment center network is safety and every building in our network is climate controlled. Visit our Safety page to learn more.
  • What kind of pay and benefits can associates expect?
    On top of Amazon’s $15 minimum wage, the company offers full-time employees industry-leading benefits which include comprehensive healthcare from day one, 401(k) with 50 percent match, up to 20 weeks paid parental leave and Amazon’s innovative Career Choice program, which pre-pays 95% of tuition for courses in high-demand fields.
  • How does technology impact your fulfillment centers?
    It’s about being efficient with both space and movement. Robotics, combined with Artificial Intelligence, allows us to have a broader array of products in our fulfillment centers and to move those products to our FC associates and to customers most efficiently. You may have seen pictures of these little orange boxes that scoot under shelves. They bring shelves of products to the associates and allow us to increase our storage capacity, to have a broad selection of products as close to customers as possible. Machine Learning is used to define where those products are and how they should most efficiently move from point A to point B. Thanks to this technology, what used to take hours can now be achieved in mere minutes.
  • How many robots do you have?
    We have more than 100,000 Amazon robotic units worldwide that work alongside our hundreds of thousands of employees in our fulfillment centers. We utilize these high-end technologies within our fulfillment centers to speed up order processing times and increase our storage capacity.
  • How are these advancements in automation creating faster shipping times for customers?
    We are able to process orders faster and thus we can get customer packages on trucks faster for delivery to our customers.
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