Innovation at Amazon
Innovation at Amazon
At Amazon, we need advanced technology and automation to meet customer demand—it’s just that simple. New technologies help power faster delivery times, greater selection, and lower costs for our customers. For our associates, technology opens doors to new careers and gives them the opportunity to work in technologically rich environments that are safer and more efficient.
Our innovation
From our first tech deployments to our latest innovations.

Avoiding the perils of scrappy

Jeff Wilke discusses Amazon’s approach to leadership, including the company’s newest leadership principle.

Sustainability by the numbers

See how Amazon is working toward a sustainable future.
The well-being of our employees and guests are of paramount importance to us. Due to an abundance of caution and following developments relating to preventive measures taken for health in the region regarding the Coronavirus (COVID-19), we have made the decision to pause all fulfillment center tours in North America. We look forward to re-opening the program once there is more clarity on the global health situation.

Thank you for your understanding.
Amazon FC Tours
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Several orange robots are pictured in a Fulfillment Center as they help move products across the floor.
Robotics
The game changed for Amazon in 2012 when we started introducing robotics into our fulfillment centers. These robotic drive units bring storage pods of inventory directly to our associates, who easily pick customer orders and get them out the door. Today we have more than 100,000 of these drive units operating in 26 of our fulfillment centers around the world.
Sustainability
At Amazon, we are committed to and invested in sustainability because it’s a win all around. It’s good for business, the planet, our customers, and our communities.
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