Amazon has created tens of thousands of jobs across America in the last year alone and now employs more than 275,000 Americans in 46 states. Our associates receive a minimum wage of $15 an hour, educational opportunities, and comprehensive benefits on day one.
The allegations outlined in this letter are not an accurate portrayal of activities in our buildings. But don’t take our word for it, join the more than 125,000 people, including 441 policymakers and their staffs, who have taken our public tours this year – they are open to anyone six and up (that’s how safe our buildings are!). Our visitors have included U.S. Representative Ilhan Omar who did not raise concerns in the months following her tour of our Minnesota facility. We have also given Senator Bernie Sanders an open invitation to visit a facility of his choosing to see for himself what it is like to work at Amazon. He committed to visiting, but to date has never stepped foot in one of our buildings. If he had, he would have learned that:

Safety is a fundamental principle across our company.

It is inherent in our facility infrastructure, design, and operations. In 2018, we provided more than one million hours of safety training to employees across the US. Operational meetings, new hire orientation, process training, and new process development begin with safety and have safety metrics and audits integrated within each program.

We continually invest in innovative ways to create a safe working environment.

Within the last year, Amazon has spent more than $55 million on safety improvement projects.

We regularly seek employee feedback about safety.

We have deployed a Safety Leadership Index across our US operations where every associate is surveyed on a monthly basis to measure their perception of safety in each facility. Each of these safety programs and measures apply to everyone working in our facilities — full-time, part-time, seasonal, and temporary.
For us, one incident is too many. That’s why we take all necessary measures to ensure we meet and exceed safety requirements and continuously update our safety policies and trainings to prevent incidents.
If Rep. Omar and Sen. Sanders really want to help the American worker, they should focus on passing legislation that raises the federal minimum wage — $7.25 is too low.