Select awards and recognition

  1. American Customer Satisfaction Index

    2010-2017 Internet Retail Category
  2. The Harris Poll

    2016-2018 Reputation Quotient
  3. Institute of Customer Service

    2018 UK Customer Satisfaction Index
  4. LinkedIn

    #1 in the 2018 Top Company US Edition
    #3 in the 2018 Top Company Germany Edition
    #4 in the 2018 Top Company India Edition
    #4 in the 2018 Top Company Canada Edition
  5. The Values Institute

    2017 America’s Most Trustworthy Brands
  6. Additional awards

    - Yahoo Finance 2017 Company of the Year
    - #2 in the Fortune 2017 and 2018 World’s Most Admired Companies
    - #5 in the Fast Company 2018 World’s Most Innovative Companies
    - #1 in the Just Capital 2017 Just 100: Internet Retail Category
    - #1 in the Brand Finance 2018 World’s Most Valuable Brand
    - #1 and #3 in the YouGov Brand Review 2017 US Buzz Rankings: Best Brand
    - #1 in the 2017 Drucker Institute 250 Most Effectively Managed US Companies
    - #2 in the Emblem 2018 Brand Intimacy Study
The final chapter
Jane Lotter's dying wish was to see her book
published, even as she was running out of time.
read her story
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