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Amazon’s “Day 1” mentality is our approach to doing everything with the energy and entrepreneurial spirit of a new organization on its first day.

Working to earn and keep our customers’ trust is the single biggest driver of Amazon’s Day 1 approach. Amazon’s decision-making process asks employees to consider whether an action is a one-way door—consequential and nearly irreversible—or a two-way door, easy to change course and go back. Discover more about who we are through our Leadership Principles.

Learn more about us

  • Amazon employee in safety vest smiling next to blue delivery carts
    While our business has evolved over the years, one constant is customers’ desire for lower prices, better selection, and convenient services.
  • EV Rickshaw Driver in India
    Our workplace is made up of a talented, global team of individuals who work hard every day to create a great experience for customers, employees, partners, and the communities where we serve.
  • Amazon's Leadership Principles featured on a wall in an Amazon office building. A woman is walking in front of them.
    Amazon employees use the Leadership Principles every day as we’re discussing new projects, deciding on the best solution for a customer's problem, or interviewing candidates.
  • An Amazon Rivian van driving next to a wind farm during sunset.
    Learn more about our support of employees and small businesses, and our efforts to build stronger communities and protect the planet.
  • Andy Jassy at The Climate Pledge Summit
    Meet the members who make up our senior leadership team.
  • An image of the outside of an Amazon fulfillment center.
    We want to provide customers, investors, policymakers, employees, and others our views on certain issues.
  • An image of the outside of Amazon's offices at the center of its Seattle headquarters. The camera is looking up at the buildings and the Spheres from the ground. There is a seagull flying in front of the buildings and blue skies in the background.
    We engage with policymakers on a wide range of issues that are important to our customers and employees. Learn more about our views on current policy issues.
  • collage of various aspects of amazonian life including seattle office project kuiper hq2 building digit the robot and a dog in the office
    We’re honored to be recognized for the work we do on behalf of our customers, employees, and communities around the world.
  • Shareholder letter hero with smile
    Read the most recent letters to Amazon's shareholders from our CEO.
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We invest in the success of our employees

Amazon has upskilled over 700,000 Amazon employees globally, including hourly employees in fulfillment centers and delivery stations, helping them further their careers in tech and in-demand roles such as cloud computing. Learn more about how we are investing $2.5 billion to prepare at least 50 million people, including employees and students, for the future of work.
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