At Amazon, we’re improving customers’ lives with practical, useful generative AI innovations.
Across Amazon, we’ve been developing and deploying state of the art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Science at Amazon enables new customer experiences, addresses existing customer pain points, complements engineering and product disciplines, and is a critical functional skill for all Amazon businesses. It is this focus on the customer, and the company’s ability to have impact at global scale that attracts some of the brightest minds in artificial intelligence, machine learning, and related fields.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services
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The initiatives closely align with Amazon's ongoing efforts and investments.
Discover how to chat naturally with Alexa+ and customize your Echo Show 15 and 21 experience with personalized features and widgets.
Customers can access advanced open weight models in Amazon Bedrock and Amazon SageMaker AI, bringing together OpenAI and the world’s most comprehensive and broadly adopted cloud.
From understanding models to creative content generation, the Amazon Nova family of foundation models is designed to meet customers’ needs.
