At Amazon, we’re improving customers’ lives with practical, useful generative AI innovations.
Across Amazon, we’ve been developing and deploying state of the art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Science at Amazon enables new customer experiences, addresses existing customer pain points, complements engineering and product disciplines, and is a critical functional skill for all Amazon businesses. It is this focus on the customer, and the company’s ability to have impact at global scale that attracts some of the brightest minds in artificial intelligence, machine learning, and related fields.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services
The foundations of Amazon’s approach to responsible AI can be found in one of our core leadership principles: Success and scale bring broad responsibility.
Latest AI news
The service translates between English and Spanish, and from German to English, expanding opportunities for Kindle Direct Publishing authors.
Advanced AI technology will transform handwritten notes and analog footage into a searchable database for scientists to gain deeper insights.
The subsea cable will create alternative data pathways between Maryland and County Cork, delivering fast and reliable cloud and AI services across the Atlantic.
Learn how small-yet-impactful innovations, such as Amazon smile lights and improvements to the delivery app, are reshaping the experience of delivery drivers.
