At Amazon, we’re improving customers’ lives with practical, useful generative AI and agentic AI innovations.
Across Amazon, we’ve been developing and deploying state-of-the-art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
At Amazon, we translate cutting-edge research into real-world impact on a global scale. Our unique ability to innovate across multiple domains—from retail to robotics, cloud computing, quantum computing, and artificial intelligence—allows us to apply learnings from unlikely places and deliver tangible improvements to the lives of hundreds of millions of customers worldwide.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services.
The foundations of Amazon’s approach to responsible AI can be found in one of our core leadership principles: Success and scale bring broad responsibility.
Latest AI news
Discover the AI shortcuts and automation tools that some of Amazon's top leaders use to streamline everything from grocery shopping and meal planning to reading recommendations and family time.
After 27 years at Amazon, DeSantis now oversees a new organization uniting some of the company's most ambitious long-term technology bets.
We’re debuting new Ring features, an enhanced Fire TV experience, Alexa.com, a suite of Alexa+ integrations, and more.
Alexa+ can do even more for customers as a result of new integrations with Samsung TVs, BMW vehicles, Bosch coffee machines, Oura rings, and more.
