At Amazon, we’re improving customers’ lives with practical, useful generative AI innovations.

Across Amazon, we’ve been developing and deploying state of the art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.

Learn more about Amazon's innovation with AI

  • Science at Amazon enables new customer experiences, addresses existing customer pain points, complements engineering and product disciplines, and is a critical functional skill for all Amazon businesses. It is this focus on the customer, and the company’s ability to have impact at global scale that attracts some of the brightest minds in artificial intelligence, machine learning, and related fields.
  • Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services
Latest AI news
A new era at Ring starts with detailed alerts that let you distinguish between urgent and everyday activity at a glance.
June 25, 2025
French tech-bio company Phagos has developed a unique AI model on Amazon Web Services with the aim of overcoming antibiotic resistance.
June 19, 2025