Amazon is building practical AI that works—from agentic assistants and foundation models to the research infrastructure powering the next generation of customer experiences.
Across Amazon, we’ve been developing and deploying state-of-the-art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Amazon research ships. Our scientists and engineers work across AI, robotics, quantum computing, and cloud infrastructure—turning scientific breakthroughs into customer experiences used by hundreds of millions of people worldwide.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services.
Amazon designs and builds custom chips that deliver industry-leading price-performance for AI workloads and cloud computing. From Trainium for AI training and inference to Graviton for general-purpose workloads, our chips power the next generation of innovation.
Building AI responsibly is foundational to how we operate. Our approach is grounded in a core leadership principle—success and scale bring broad responsibility—and reflected in the frameworks, tools, and practices we apply across every AI-powered experience we build.
Latest AI news
The fastest model in the Claude 5.5 family handles subagents and high-volume work at scale—now on Amazon Bedrock and Claude Platform on AWS.
In a nondescript building in Cupertino, California, a team of engineers is quietly designing the networking technology that keeps the modern world connected—one wavelength of light at a time.
New software updates introduce smarter search that understands more complex questions, a dedicated Alexa+ hub, and an upgraded Fire TV mobile app.
Multichannel selling tools are a new offering in Amazon’s Seller Central that connect orders, listings, and analytics across other channels, giving sellers one place to run their entire business.
