Amazon is building practical AI that works—from agentic assistants and foundation models to the research infrastructure powering the next generation of customer experiences.
Across Amazon, we’ve been developing and deploying state-of-the-art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Amazon research ships. Our scientists and engineers work across AI, robotics, quantum computing, and cloud infrastructure—turning scientific breakthroughs into customer experiences used by hundreds of millions of people worldwide.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services.
Amazon designs and builds custom chips that deliver industry-leading price-performance for AI workloads and cloud computing. From Trainium for AI training and inference to Graviton for general-purpose workloads, our chips power the next generation of innovation.
Building AI responsibly is foundational to how we operate. Our approach is grounded in a core leadership principle—success and scale bring broad responsibility—and reflected in the frameworks, tools, and practices we apply across every AI-powered experience we build.
Latest AI news
Amazon’s custom silicon business exceeded a $25 billion annual revenue run rate—here’s what that means for customers and the future of AI.
AWS revenue growth accelerated to 36.7% year over year—the fastest in 18 quarters—with AI and core services driving each other's growth.
Amazon Ads generated $19.8 billion of revenue in Q2, up 26% year over year, powered by AI tools, conversational shopping, and multi-sport streaming strategies.
Amazon CEO Andy Jassy on how the Stores team is expanding selection, delivering at record speeds, growing Grocery and Pharmacy, and using AI to make shopping even easier.
