At Amazon, we’re improving customers’ lives with practical, useful generative AI innovations.
Across Amazon, we’ve been developing and deploying state of the art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
Science at Amazon enables new customer experiences, addresses existing customer pain points, complements engineering and product disciplines, and is a critical functional skill for all Amazon businesses. It is this focus on the customer, and the company’s ability to have impact at global scale that attracts some of the brightest minds in artificial intelligence, machine learning, and related fields.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services
The foundations of Amazon’s approach to responsible AI can be found in one of our core leadership principles: Success and scale bring broad responsibility.
Latest AI news
Help Me Decide expands Amazon’s suite of AI shopping tools, pairing you with the right product with the tap of a button.
Amazon introduced a new agentic AI tool to help front-line employees as well as a robotics system to help expand Same-Day Delivery.
From AI-powered predictions to specialized delivery vehicles, here’s how Amazon is bringing faster delivery speeds for a better shopping experience.
AI-powered sensing capabilities and computer vision technology display real-time navigation and delivery instructions so drivers can rely less on their phones and more on their surroundings.
