At Amazon, we’re improving customers’ lives with practical, useful generative AI and agentic AI innovations.
Across Amazon, we’ve been developing and deploying state-of-the-art AI and machine learning models to power customer experiences for over 25 years—for both customer-facing services and internal operations—from the recommendation engines that personalize the shopping experience on Amazon.com to the AI-powered robots that optimize order fulfillment in our warehouses.
Learn more about Amazon's innovation with AI
At Amazon, we translate cutting-edge research into real-world impact on a global scale. Our unique ability to innovate across multiple domains—from retail to robotics, cloud computing, quantum computing, and artificial intelligence—allows us to apply learnings from unlikely places and deliver tangible improvements to the lives of hundreds of millions of customers worldwide.
Build and scale the next wave of AI innovation on AWS. Reinvent customer experiences with the most comprehensive set of artificial intelligence and machine learning services.
The foundations of Amazon’s approach to responsible AI can be found in one of our core leadership principles: Success and scale bring broad responsibility.
Latest AI news
The AI-powered feature, now accessible to anyone through Neighbors on the Ring app, uses cameras to help communities find missing dogs faster than ever before.
Amazon’s AI hiring innovations are transforming technical assessments, interviews, and job matching.
This AI-powered health assistant provides 24/7 health guidance and takes action to connect you to your provider, book appointments, read labs, and manage meds.
New tools build upon the AWS tradition of giving customers more freedom in IT services.
