There are several convenient options to contact Amazon on customer service issues like deliveries, login assistance, payments, and more.
It's easy to contact Amazon Customer Service 24/7. To get started, visit customer service via the Amazon website or mobile app.
Follow the prompts from the customer service page to find answers to help solve your issue. You can do things like track packages, schedule returns, troubleshoot Amazon devices like Kindle or Fire TV, answer membership questions, and more, all from the customer service page.
Additionally, you can search through our help library with more specific questions.
Get even more out of your Amazon shopping when you join Prime
Convenient customer service is just one of the many benefits of shopping on Amazon, and Prime members in the U.S. enjoy a wide range of shopping, savings, and entertainment benefits.
Prime is savings, convenience, and entertainment in one single membership. More than 200 million paid Prime members in 25 countries around the world enjoy access to Amazon’s enormous selection, exclusive savings, exceptional value, and fast, free delivery. In the U.S., anyone can join Prime for $14.99 per month or $139 per year, or start a free 30-day trial if eligible and enjoy Prime Video, Amazon Music, Prime Gaming, RxPass, Grubhub+, Amazon Photos, Prime exclusive deals, and more.
Additionally, college students can try Prime for young adults with a six-month trial, then just pay $7.49 per month, or $69 per year. Qualifying government assistance recipients can get Prime Access for $6.99 per month.
Get more information about Prime, including discounted memberships.
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