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Amazon’s “Day 1” mentality is our approach to doing everything with the energy and entrepreneurial spirit of a new organization on its first day.

Working to earn and keep our customers’ trust is the single biggest driver of Amazon’s Day 1 approach. Amazon’s decision-making process asks employees to consider whether an action is a one-way door—consequential and nearly irreversible—or a two-way door, easy to change course and go back. Discover more about who we are through our Leadership Principles.

Learn more about us

  • While our business has evolved over the years, one constant is customers’ desire for lower prices, better selection, and convenient services.
  • Our workplace is made up of a talented, global team of individuals who work hard every day to create a great experience for customers, employees, partners, and the communities where we serve.
  • Amazon employees use the Leadership Principles every day as we’re discussing new projects, deciding on the best solution for a customer's problem, or interviewing candidates.
  • Learn more about our support of employees and small businesses, and our efforts to build stronger communities and protect the planet.
  • Meet the members who make up our senior leadership team.
  • We want to provide customers, investors, policymakers, employees, and others our views on certain issues.
  • We engage with policymakers on a wide range of issues that are important to our customers and employees. Learn more about our views on current policy issues.
  • We’re honored to be recognized for the work we do on behalf of our customers, employees, and communities around the world.
  • Read the most recent letters to Amazon's shareholders from our CEO.
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We invest in the success of our employees

Amazon will spend over $1.2 billion to provide free skills training to employees—helping them further their careers in tech and in-demand roles such as cloud computing. Learn more about how we help our employees grow their skills and careers.
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